POSITION SUMMARY

The Clinic Manager is responsible for developing and deploying patient care initiatives, operational projects, and patient care strategies within an assigned Clinic.

ESSENTIAL DUITIES AND RESPONSIBILITIES:

The essential functions include, but are not limited to the following:

• Supervises ophthalmic assistants (certified and non-certified) and diagnostic techs in their daily duties.
• Ensures all systems are functioning well as designed and all instruments and equipment are well maintained.
• Arranges for the clinical purchases of supplies, instruments, and service agreements in the clinical exam lanes and diagnostic areas.
• Plans and organizes the scheduling of Tech/Scribe duties and work hours in a manner consistent with fluctuations in patient flow and physician availability.
• Facilitates communication and scheduling with Clinic Administrative Manager.
• Participates in the selection, hiring and training of new clinical employees.
• Counsels & evaluates all clinic staff to ensure standards of performance, clinical protocols and professional behavior are being met.
• Works with Human Resources and the Clinic Administrative Manager on any behavior corrective action or other personnel policy issues.
• Works with the Clinic Administrative Manager on conducting timely evaluation reviews for clinic staff.
• Works in conjunction with the Clinic Administrative Manager to monitor staffing resources, payroll, patient scheduling, patient satisfaction, doctors schedules, and address general clinic policies & procedures.
• Oversees and coordinates clinical EMR and compliance efforts.
• Performs direct patient care consistent with general clinic responsibilities and any added responsibilities according to level of certification.
• Monitors daily schedule for assigned location; blocking, adding and manipulating appointments to ensure the schedules are adequately filled.
• Other duties as assigned

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• Some College Coursework is preferred; BA or BS
• Experience with electronic medical record systems (EMRs) is preferred.
• Minimum of four years experience serving in a clinical healthcare environment is required
• COA/COT preferred; not required
• Proficient in Microsoft Office, specifically with Excel, Word, and PowerPoint.
• Excellent oral and written communication skills.
• Excellent problem-solving skills.
• Excellent organizational and interpersonal skills.
• Ability to work effectively and present information and respond to questions from groups of colleagues, patients, and physicians.
• CPR preferred; not required.