Account Manager

Full Time
Ashburn, VA
Posted
Job description

RP Professional Services, LLC (RP) is a rapidly growing government consulting firm headquartered in Ashburn, Virginia. We’re an 8(a), Service-Disabled Veteran-Owned Small Business (SDVOSB) that exclusively enables the missions of U.S. Federal agencies through superior mission support and technology integration. Our dedication to our employees and clients is driven by our promise to deliver Excellence, Value, and Flexibility. "People, not just Resources" is more than our motto; it's the foundation on which we are built! At RP, we take pride in who we are and what we deliver.

RP is seeking an Account Manager to support RP’s delivery team. In this role, you will work closely with USAID and HHS current and future contracts. As an account manager, you’ll oversee and manage all aspects of customer programs, serving as the primary point of contact between RP and the customer with responsibility for overall portfolio execution and management of schedule, quality, cost, and risk. Additionally, you’ll provide oversight and supervision to Program Staff to ensure program success.

Responsibilities:

  • Oversees and manages all aspects of customer programs, serving as the primary point of contact between RP and the customer with responsibility for overall portfolio execution and management of schedule, quality, cost, and risk
  • Provides oversight and supervision to Program Staff
  • Supports the development and execution of strategies and initiatives highlighting required investments, tactics, and risks to achieve growth in account
  • Identifies, develops, and executes on employee engagement tactics to ensure staff within the account align to RP’s core values, understand the mission, and feel connected to Team RP
  • Supports the development and execution of portfolio and program reviews to include monthly Program Management Reviews (PMRs)
  • Supports the development, execution, and maintenance of contract employee onboarding, training, and performance management
  • Coordinates across RP’s Growth and Delivery Organizations to communicate knowledge of the customer environment while identifying key discriminators, analyzing capabilities, defining features and benefits, and developing win themes and strategies
  • Establishes, prepares for, and hosts meetings with customers and/or partners while leveraging expert knowledge of the company’s overall capabilities and past performance to assist in shaping, driving, and maintaining current and future relationships
  • Other duties as assigned

Requirements

Required Qualifications:

  • Bachelor’s Degree; Additional industry or military experience may be considered in lieu of the educational requirements
  • 5-7 years of relevant experience
  • Knowledge of the U.S. Government’s Federal Acquisition Regulations to include the federal acquisition lifecycle, contract/vehicle types, competition requirements, source selection processes, and small business programs
  • Demonstrated Project/Program Management skills
  • the ability to work for any US employer without requiring sponsorship

Preferred Qualifications:

  • 5 years of experience supporting or managing federal government contracts
  • Mission focused with a proven track record in delivering high-quality customer service
  • Excellent verbal and written communication skills
  • Strong analytical and problem-solving skills

Benefits

  • Health Benefits: Medical, Vision, Dental
  • 4% retirement match with 100% vesting
  • Company paid STD and LTD
  • Company paid basic life insurance
  • Competitive PTO package

RP Professional Services, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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