Summary:

The Accounts Receivable Associate is responsible for analyzing and monitoring the credit worthiness of customer accounts and recommending credit line within established guidelines. Additional responsibilities include: analyzing D&B reports, trade references for determining of credit lines, analyzing paying habits of delinquent customers, performing credit and collection calls, applying payments to ARTB and maintaining strong working relationship with customers and Account Management Department.

Essential Duties and Responsibilities:

• Work with Sales team and SMT to establish and maintain a workable credit policy and procedures.
• Establish and maintain/update annually a comprehensive file on each of our credit customers. (D & B report, credit form, resale certificates, current P.O, correspondence, etc).
• Manage credit limit and credit releases on a daily basis
  • Monitor and adjust accordingly accounts receivable credit limits.
  • Review open accounts for collection efforts and make decisions on pending orders, closing accounts and extending additional credit.
  • Maintain information flow regarding customer?s credit with Sales, Acct Services and Production.
• Make outbound collection calls and continuously review A/R reports to ascertain status of outstanding balances and evaluate effectiveness of current collection method.
• When applicable and necessary prepare payment plans for customers that require. Manage and ensure full compliance of such.
• Review and generate customer invoices, work with Account Management and the sales force to ensure accuracy of invoices.
• Process and post payments (checks, credit card, wire) on a daily basis and research and solve payment discrepancies. Maintain electronic cash receipt, credit memo, and invoice files in shared month-end folder.
• Communicate with QC and Account Management Department customer complaints and verify accuracy of charges, credits, or to correct errors in accounts.
• Monitor and periodically review versus past and targeted A/R Turn and DSO?s.
• Meet bi-weekly and at Month End with CFO to review AR balances, concerns and new customers. Identify uncollectible accounts and ensure maximum efforts have been taken before assigning bad credit status. Provide monthly review of cash reserve necessary for doubtful accounts
• Calculate and invoice interest charges on past due receivables.
• Provide CFO with monthly and weekly incoming cash projections.
• Prepares month and year end reconciliation of A/R trial balance to financials and other accounts as assigned if necessary.
• Assist in year-end audit and the audit of accounts and bad debt allowance and other receivable related G/L accounts.

Other A/R Related:

• Reconcile vendor invoices for non-soap items (plates, dies, prepress, freight) charged to TWC, and ensure that all charges are passed along to customer, or authorized as no-charge by sales.
• Prepare and if requested maintain monthly, annual Ad-hoc reports: Sales and Orders Market Segment Report, and others as requested to be included in the monthly financial package.
• Comply with all safety policies, practices and procedures. Report all unsafe activities to Manager and/or Human Resources.
• Perform other duties as assigned.
  • Participate in proactive team efforts to achieve departmental and company goal

Education and Experience:

Bachelor?s degree from a four-year college or university or five to eight years related experience and/or training; or equivalent combination of education and experience.

Personal Characteristics:

• Calm and Effective under pressure
• Patient and Persuasive
• Careful
• Detail-Oriented
• Team-Oriented

Benefits:

With a head for business and a heart for people, we apply a unique approach to benefits and culture. Our wrap around benefit offerings meet people where they are at, and we work hard to bring employees the benefits that matter most to themselves & their families. This means thinking outside the box, which is something we do every day.

?Unique to Us? Benefits:

• Annual reimbursement of hunting and fishing licenses
• Sign-on Bonus of $1,000 for 1st shift & $1,500 for 2nd shift
• Access to a free onsite mobile health clinic & free telehealth services
• Start with 3 weeks of paid time off & additional hours for paid holidays
• Four-day work schedule & a weekly paycheck
• Onsite Resource Coordination through the United Way Working Bridges program
• Paid Paternity & Maternity leave options for new parents
• Income Advance Loan Program through North Country Credit Union
• Year Round & Monthly Company Events

Don?t worry, we didn?t forget about these!

• Medical, Dental, and Vision Insurance (all with a 30-day waiting period)
• 401(k) Match up to 5%
• Dependent Care Account (DCA) Pretax Contributions
• Short & Long-term disability
• Company paid Life Insurance policy
• Twincraft C.A.R.E.S funding opportunities
• Employee Assistance Program
• Paid Volunteer Opportunities