ACTIVITIES ATTENDANT

Full Time
Williamsburg, VA 23188
Posted
Job description

Join our Activities team as a Part Time Activities Attendant! Hiring bonus! Activities Attendants are primarily responsible for ensuring an enjoyable and memorable experience by all guests of the Resort through understanding and implementing the Resort’s Activities Program, as well as assuring the upkeep of Resort amenities. The position interacts heavily with Owners and guests of all ages, and must project a fun-loving, but safe and responsible demeanor. Work hard and have fun!

Essential Duties and Responsibilities:

  • Staffs the Activities desk and/or Activities Center conducting workshops and planned activities, enrolling guests in tours and selling tickets as required.
  • Engages owners and guests promoting on-site activities, services, and amenities as well as off-site attractions.
  • Registers participants, prepares and conducts the various activities outlined in the Activities Program.
  • Signs out sports equipment and monitors return of same
  • Monitors indoor and outdoor pool activities; signs out and receives pool towels
  • Performs periodic inspection of sports courts on property as requested by supervisor
  • Maintains accurate records of financial transactions, tickets inventory, participation records
  • Assures accuracy of deposits; processes credit card payments using Square or similar payment processing system.
  • Provides the highest level of customer service by assisting guests and ensuring that any issues or challenges are addressed in a professional and timely manner.
  • Communicates Resort deficiencies to Supervisor or Activities Director to ensure the resort is adequately and safely maintained.
  • Demonstrates strong oral and written skills to communicate effectively; must demonstrate a kind, patient approach to working with guests.
  • Must be able to multitask
  • Must be dependable; consistently present and punctual, demonstrating a strong work ethic and personal integrity
  • Consistently performs all tasks on shift checklist
  • Conducts operations in accordance with Daily Management policies and procedures
  • Maintains guest confidence and protects operations by keeping information confidential
  • Works harmoniously as a team with other Activities team members.
  • Adheres to all work rules, procedures and policies established by the company, including, but not limited to, those contained in the Team Member Handbook.
  • Performs all other duties as assigned by management.

Education and/or Experience:

High School diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Must be available to work weekdays, weekends, and holidays.

We offer generous employee benefits which include:

  • Health, dental, vision and life insurance
  • Paid time off (including a birthday holiday!)
  • 401k with generous employer match/Flexible Spending Account/Employment Assistance Program
  • Resort Discounts nationwide

EEO ADA M/F VET DISABLED

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