Job description

Job Title: Administrative - Content Operations Coordinator III

Location: San Diego, CA, Los Angeles, CA, Bay Area, CA

Duration: 7-month contract

We are seeking a Content Operations Coordinator to support the programming and operations of screen-based content for our AR/VR products. This position calls for an individual with exceptional organizational skills and attention to detail in a fast-paced, ambiguous environment. It also requires technical expertise in following stringent processes and procedures, with a focus on maintaining clear and concise documentation.

Must-haves: experience w/VR(has put on a headset/used extensively (gaming/media events)), attentional to detail/workflows, working independently. Semi-regular working evenings and weekends.

Nice-to-haves: Photoshop, immersive media, data analysis experience

Successful background: Built something from scratch, growth or scaling.

Not looking for: Editors, social media promoters.

Responsibilities:

• Create and update process and procedural documentation to ensure consistency and accuracy of operational activities.
• Ingest and process media assets and prepare playlists for playback.
• Ensure content meets quality standards for distribution according to provided guidelines.
• Create and manage publishing schedules across distribution points.
• Support real-time programming changes to refresh content and ensure priority content discovery.
• Triage systems or communication issues that arise and problem solve with other stakeholders.
• Collaborate with internal teams including business development for content rights’ questions, marketing and communications for key calendar moments, and product teams to improve tools
• Support new live operation initiatives.
• Have the ability to work an extended schedule as events require evenings and weekend work.

Qualifications:

• 3+ years’ experience in content production, editorial, or operations - preferably with a focus on programming for new or emerging platforms
• Ability to work with content and video management systems while troubleshooting problems.
• Excellent communication skills, verbal and written.
• Self-motivated with persuasive, enthusiastic and customer service-oriented personality
• Capacity to drive processes independently and move projects to completion.
• High attention to detail with documenting processes, workflows, and schedules
• Basic photoshop skills
• Experience with google workspace, especially google forms.
• Background or demonstrated interest in immersive media.
• Experience with data analysis a plus

Job Type: Contract

Pay: $30.00 - $35.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)

Work Location: Remote

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