Job description

A courier company, located in Scarborough, ME is looking for a dispatcher/customer service representative to join our team!

The ideal candidate will be driven, a team player, have a high level of enthusiasm, attention to detail, excellent customer service skills and the ability to learn quickly. Prior experience is helpful, but not required. All required training will be provided.

Duties & Responsibilities:

• Answer incoming calls
• Manage incoming emails
• Bill and dispatch deliveries using software
• Manage and monitor dispatch screen and deadlines
• Assist drivers with questions
• Verify and file completed paperwork
• Provide customers with excellent customer service
• Complete a daily shift checklist

Requirements:

• Must be reliable and dependable
• Comfortable with using a smart phone
• Excellent customer service skills
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Be able to work independently
• Must be able to lift up to 50 lbs
• Fast Learner
• Fluent in Microsoft Office
• Ability to work in stressful fast paced environment
• Must be able to multi-task

*Offer of employment is contingent on passing of a background and motor vehicle check*

If you are interested, please apply online with a resume or stop into our office at 107 Pleasant Hill Road, ME to fill out an application and speak with Dan.

Job Type: Part-time

Pay: $16.00 - $19.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Weekend availability

Ability to commute/relocate:

• Scarborough, ME 03053: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dispatching: 1 year (Preferred)

Work Location: One location

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