Job description

Who we are:

STR Super Cleaners is a top-rated and fast-growing short-term rental (Airbnb) cleaning service in the Poconos (Monroe County and some surrounding areas).

Our goal is to provide a phenomenal cleaning experience for our clients. We're changing the industry and creating the standards for a short-term rental cleaning company in the Poconos by providing customers with a service that is easy to work with, affordable, exceptional quality, technologically advanced and matching them with trusted, reliable and professional individuals.

Who Are You:

You are a positive self-starter with an ownership mentality. Proven team player, collaborator, and liaison with all levels and departments within an organization. You have the flexibility to work in a fast-changing environment with ambiguous situations. In addition, you:

· have excellent follow-up and communication skills.

· are organized, can evaluate situations, and make quick decisions.

· are Proficiency with technology (MS Office, Apple products, apps).

· have experience in a leadership role, training, and coaching.

· are accountable and responsible for successes and failures.

Job responsibilities include but not limited to:

· Responsible for managing staff

· Train, coach, and discipline field staff.

· Effective organizational skills: able to prioritize tasks and self-manage a demanding workload or reactive and proactive work.

· Friendly, approachable, and professional

· Superb attention to detail and understanding of a luxury brand.

· Hands-on approach

· Managing multiple job sites

· Performs the duties of workers they supervise if needed, you will be doing some cleanings when needed

· Serve as a point of contact when there are customer issues related to quality, customer service, or accidents/mishaps on-site.

· Provide regular reporting on operational performance.

· Conduct onsite inspections, training, coaching, and quotes.

· Strategically organize current and future cleaning schedules and be able to understand and co-ordinate cleans to prevent overlapping and/or late arrivals.

· Oversee and monitor the operations ensuring company standards are met.

· Collaborate with other managers and stakeholders to set and/or implement policies, procedures, and systems and to follow through with implementation.

· Establish baseline knowledge and understanding of our services and regions including their capabilities and limitations.

· Track your team performance against quantitative goals, brainstorming and executing optimizations as needed.

please be sure you meet all the necessary criteria prior to applying.
This is a Management position and only those who meet the criteria and have proven Management/Leadership skills and a clean background will be considered. This position is 70-80% in the field and requires a lot of driving (gas will be reimbursed),

Required Education and Experience

· 3+ years in leadership roles.

· 3+ years in housekeeping or related professional area.

· Strong technical skills.

· Ability to multi-task in a fast-paced/high-pressure environment.

· Fluent in Spanish - a plus

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift

Ability to commute/relocate:

• Tobyhanna, PA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Cleaning: 5 years (Required)

Work Location: On the road

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