Job description
Job description
Account Manager
LOCATION: John F Kennedy International Airport
**2 Year Airline Industry Experience Needed**
Duties and Responsibilities of a Service Coordinator Supervisor
- Acts as liaison between clients and company.
- Answers client and customer questions.
- Addresses and resolves any issues and complaints.
- Reports problems and unresolved issues to manager or director.
- Writes up reports of client and customer activity or complaints.
- Presents reports to company director or manager.
- Devises ways to improve customer service and client relationships.
Required Knowledge, Skills and Abilities
- Bilingual (Spanish)
- Demonstrates excellent interpersonal skills.
- Possesses detailed knowledge of Resiber.
- Exhibits strong organizational skills.
- Exhibits ability to think creatively and analytically.
- Demonstrates strong leadership skills.
- Is capable of remaining patient and calm when dealing with frustrated customers or clients.
- Works well with a team.
- Is capable of conducting independent research.
- Maintains professional but friendly and outgoing demeanor.
- Demonstrates strong problem solving skills.
- Possesses strong persuasive skills.
- Is able to multi-task effectively.
Job Type: Full-time
Salary: $18.75 – 22.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
Schedule:
- Holidays
- Monday to Friday
- On call
- Weekend availability
License/Certification:
- Driver's License (Preferred)
Work Location: One location
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Overtime
- Weekend availability
Ability to commute/relocate:
- John F. Kennedy International Airport, NY: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Airline: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: One location
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