Job description

Animal Transporter (driving position)

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Summary*

Getting animals to and from various locations, whether between ACC sites, hospitals, spay/neuter clinics, and even homes, is an important part of ACC’s functions. Animals need to receive their services expediently and with careful handling and consideration. The Animal Transporter is responsible for driving those animals to where they need to be, ensuring their safety and comfort along the way. The Animal Transporter must use great critical thinking skills to ensure their trips are on time and be expert communicators to keep various point people apprised of their status. Above all, the Animal Transporter must be gentle and patient, understanding that transport can be a stressful situation for any animal, and doing whatever necessary to keep the animals in their care as comfortable as possible.

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Responsibilities*

Field Work (75%)

• Using excellent time-management, prioritize and respond to assignments for animal transports within the 5 boroughs of New York City.
• Work cooperatively with various ACC departments, programs, volunteers and external partners including ASPCA, spay/neuter facilities, hospital partners, and the Department of Health.
• Be exceptionally punctual and detail oriented to ensure animals arrive at their intended destination on time.
• Review all animal documentation prior to transport and upon arrival, liaising with point people on either end; addressing any issues that may arise.
• Carry out tasks expediently, but safely, to ensure that as many animals as possible can be transported each shift.
• Handle various species of animals using low stress handling techniques, including; companion animals, native wildlife, exotic pets, and occasional farm animals.
• Ensure that animals are provided with a comfortable, safe transport between locations.
• Maintain a clean vehicle; disinfect cages and equipment according to ACC policy and procedures.
• Maintain a clean driving record and practice safe driving habits.
• Be a proactive resource to the community, promoting ACC services and information aimed at adoption, surrender prevention, free vaccine clinics, food bank, low cost and free spay/neuter, and TNR (Trap, Neuter, Return).

Administrative/Other (25%)

• Complete necessary written reports concisely and in a timely manner.
• Conduct data entry for animal intakes including creating comprehensive animal profiles and detailed reports, providing as much information as possible for pathway planning and delivery of services.
• Perform other duties as assigned

Qualifications

Has a valid driver’s license in good standing for at least one year; ability to excel in a fast-paced, often high stress environment; previous animal handling or customer service experience, a plus; is an expert communicator; is a people person and a team player; is organized, detail oriented; able to maintain composure when faced with emotional situations including medically and behaviorally compromised animals; available to modify schedule as needed to meet the needs of the organization including on call responsibilities; ability to travel throughout the five boroughs daily; must be comfortable handling a variety of species and animal temperaments; must have basic computer skills; must be able to lift a minimum of 50 lbs.
Education and Work Experience

Must have a high school diploma or GED. Must have a valid NYS Drivers License, professional driving experience preferred. This is an entry level position. While previous animal care experience is a plus, all that is required is a positive, compassionate attitude.

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Work Environment*

At Animal Care Centers it's all hands-on deck. We work together as a team, which means you may be asked to help with tasks that involve working outside in all sorts of weather. As a busy animal shelter in one of the biggest cities in the world it can get noisy inside. Employees should have the ability to remain calm yet professional in stressful situations involving animals and/or members of the public. Animal Care Centers houses hundreds of animals in its facilities at any given time and with that comes fur, odors and other airborne particles in abundance.
Animal Care Centers offers many low-cost services to pets and people in need. This includes compassionate end-of-life services for people who cannot afford to go to a private veterinary office but still want to provide a professional and peaceful transition for their beloved pet.
Proof of COVID-19 vaccination is required. New Hires must be fully vaccinated by the first day of employment. Reasonable accommodations will be considered.

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Reports To: * Field Services Manager
Salary and Benefits: $16-$16.50/hour based on qualifications and experience. Please see the attached benefits flyer for details about our benefits package.
Overtime: This position is eligible for overtime
Animal Care Centers of New York City is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, citizenship status, or sexual orientation. Accommodations will be provided to qualified individuals requiring them. EOE/M/F/D/V/SO.

Tues. – Sat. 7 am – 3:30 pm but Hours may change.

Job Type: Full-time

Pay: $12.87 - $21.15 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• On call

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