Overview of the role

The basic objective of an Area Loss Prevention Manager is to help protect the company’s customers, associates, and assets within their assigned area of responsibility.

The Area Loss Prevention Manager will be responsible for a large geographical territory. This role will be based in Olive Branch, MS, with anticipated travel up to 60%.

Responsibilities

• Provide Investigative Support to WSI and to law enforcement for WSI related matters.
• Conduct internal investigations and, where necessary, interviews in a highly professional, ethical and “People First” manner.
• Investigate suspected or actual thefts thought to be committed by external suspects when the losses or frequency merit it.
• Provide evidence to support the termination of internal associates guilty of theft or serious violation/s of company policy.
• In theft cases, provide the local prosecutor with sufficient evidence to obtain a criminal conviction.
• Complete required reporting and communicate all case facts to appropriate leadership, including control deficiencies, attorney inquiries, references, employee questions/morale, and recommendations for prevention of similar future losses.
• Identify, report, and as appropriate offer recommendations to address loss related control deficiencies.
• Responsible for training, as needed or appropriate, of our internal customers in security and Loss Prevention procedures, within their assigned area.
• Conduct operational auditing, coaching, and compliance visits as appropriate or required.
• Work with internal customers to develop and implement effective plans to increase profitability and reduce losses.
• Complete quarterly and annual professional growth and development plans as agreed upon with department leadership.

Criteria

• Bachelor’s degree or compensating experience
• Minimum of 8 years of investigative and multi- unit experience
• Completion of professional training in investigative interviewing
• Excellent communication skills (to include good public speaking ability and strong writing skills)
• Ability to work with highly confidential information
• Strong analytical/problem solving skills
• Knowledge of supply chain and retail process including store, DTC, and distribution operations preferred but not required
• Self-driven and highly motivated

Our Mission Around Diversity, Equity & Inclusion

We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences—whatever they may be—are valued, explored and appreciated.

Benefits Just for You

Depending on your position and your location, here are a few highlights of what you might be eligible for:

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• Paid vacations, holidays, and time off to volunteer
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits
• Tax-free commuter benefits
• A wellness program that supports your physical, financial and emotional health
  

Your Journey in Continued Learning

• In-person and online learning opportunities through WSI University
• Cross-brand and cross-function career opportunities
• Resources for self-development
• Advisor (Mentor) program
• Career development workshops and learning programs
• Speaker series

POSITION DETAILS:

The Area Loss Prevention Manager will be responsible for a large geographical territory. This position is based in Mississippi.

Travel expectations for the Area Loss Prevention Manager are up to 60%.

This role is not eligible for relocation assistance.

WSI will not commence an immigration case or "sponsor" an individual for this position at this time (for example, H-1B or other employment-based immigration).

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

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