Job description

At Stanley Martin Homes, we believe our team makes the difference in everything we do. That’s why we live by our four values:

Our Team Makes the Difference
Succeed with knowledgeable, driven, and dedicated people working together

We Are Homebuyer Focused
Keep our customers and their satisfaction central to all that we do

We Have a Passion for Excellence
Strive to keep improving with our focus on the Stanley Martin Way

We Do the Right Thing
Act with the highest standards of integrity, every day

Stanley Martin Homes was recently recognized as BUILDER magazine's 2021 National Builder of the Year. The prestigious "Builder of the Year" award celebrates Stanley Martin's extraordinary growth and success, along with its high-performing team and its strong company culture.

A day in the life of an Area Service Manager (ASM):
Life as an ASM is dynamic and exciting. Your job is to manage warranty requests, leading the quality improvement process for your assigned communities. You will be the on-site leader, responsible for conducting quality walk and warranty inspections, ensuring the completion of all warrantable related work including emergency requests, managing vendor payments and other tasks as required. Most of your day will consist of ensuring trade partners fulfil the timely completion of all scheduled tasks in a manner that is aligned with our quality standards.

Technical Tools Used Daily

• DXC Homebuilder One (HB1)
• Microsoft Office Suite
• SharePoint and Microsoft Teams

What is Stanley Martin looking for in an ASM?

The ideal ASM candidate is highly organized, possesses a positive attitude, is detail-oriented and can remain cool under pressure. Being able to communicate clearly and build strong relationships with homebuyers, trade partners and internal groups is imperative to the success of this role.

Must Haves:

• Experienced in residential construction or property maintenance
• Excited to collaborate in a team environment
• Exudes active listening, confidence, and respect when communicating with others
• Demonstrates excellent customer service skills
• Ability to learn various technologies utilized on the job

What’s In It For Me:

• Access to competitively priced, high-quality health care options through Aetna, MetLife and VSP, along with employer paid ST and LT disability, basic life and AD&D insurance (including employee-paid and Aflac supplemental options)
• Plan for the future by investing in a 401(K), with up to $5K employer match, invest even more with our Health Savings Account (HSA)
• Put your family first with benefits including 2 weeks paid parental leave and a Flexible Spending Account (FSA) for dependent care
• Receive well-rounded wellness benefits including access to free and low-cost mental health resources and support services through our Employee Assistance Program
• Continue your education with tuition and certification reimbursement
• Rest and relax with 15 days of paid time off (increases with tenure) and 6 days of paid sick leave
• Protect yourself from identity theft or travel mishaps with our no-cost coverage
• Receive great discounts on buying a Stanley Martin home and discounts with our partners in mortgage and title services as well as cell phone service through Verizon
• Get access to your paycheck early with an advanced pay option through Dayforce Wallet
• Support local charities that are important to you through our Giving Back Program; with up to $250 match, 8 hours PTO and more

Martin Alloy and Stanley Halle created Stanley Martin in 1966 in the Maryland suburbs outside of Washington, D.C. Early on, we began innovating with fresh new designs and quickly expanded our portfolio of homes to include various sizes and townhomes as well. Our innovative designs, commitment to quality and strong customer service quickly led to significant growth.

Stanley Martin expanded into Northern Virginia in 1971, Charlottesville, VA in 2013 and both Richmond, VA and Raleigh, NC in 2014. In 2017, Stanley Martin joined the Daiwa House Group, which provided the opportunity to expand into Atlanta, GA and Charleston, SC in 2018 and again in 2020 into Columbia, SC and Charlotte, NC among other metro areas on the east coast. We are proud of our 50+ years of success and look forward to helping homebuyers find their dream home every day.

To hear from our current team members about why they love working at Stanley Martin, click here.

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