Job description

Full-time, Salaried position

Job description

Urban Air Pearland is seeking a highly-motivated candidate to support the General Manager. In this role, the Assistant General Manager motivates, instills accountability and achieves results to drive success in the position while maintaining our Culture of Activating Awesome! This role provides leadership, supervision and direction on strategic initiatives and operating standards to positively impact business results.

Park:
Urban Air – Pearland

RESPONSIBILITIES:

• Cultivates a team environment that provides exceptional customer service while directing the team and ensuring all staff members perform at a consistently high level
• Assist in hiring, retention of staff, coaching, discipline; ensures execution of staff training programs
• Leads and influences staff through effective motivation, leveraging individual strengths to ensure customer satisfaction and maximum productivity
• Assist in selection, development of staff and trainers for more responsibility or internal promotability into leadership program
• Ensures execution of all employee recognition and incentive programs as documented
• Assist the General Manager with scheduling, payroll and controlling labor costs.
• Supports the General Manager by assisting with inventory and food orders while controlling par levels and expenses
• Maintains a safe, clean and secure environment for all guests and staff
• Continuously improves operational execution through attention to detail and adherence to Urban Air operating standards and philosophies
• Other duties as assigned

QUALIFICATIONS:

• Experience in hospitality and/or restaurant industry a MUST (Theme Parks, Family Entertainment Centers, Restaurants, Hotels, Resorts, Casinos, etc.)
• 2+ years’ supervisory or management experience required
• Brand Ambassador and Culture Champion!
• Demonstrated ability in motivating and leading team members in areas of responsibility
• Must be professional, energetic, self-motivated, be able to communicate effectively with guests, and have a positive attitude
• Computer Skills a must -- Microsoft Office (Excel, Word, PowerPoint), knowledge of Google business, Google Drive
• Professional grooming and conduct must be constantly displayed to set example for staff
• Adaptability, flexibility, general enthusiasm for the business and for interacting with others

• Strong communication skills; ability to write and verbally communicate in a clear and concise manner
• Willing to learn and adapt to changes or challenges
• Ability to establish working relationships with all employees, management and vendors
• Exercises good judgment in decision making
• Appreciation of diversity (thought, ethnic, gender, etc.)
• We work when others play! Must be able and willing to work weekends, evenings and holidays.

LEGAL MAKES US SAY
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member will regularly be required to:

• Work days, nights, and/or weekends as required.
• Work in noisy, fast paced environment with distracting conditions.
• Move about the facility regularly and stand for long periods of time.
• Read and write handwritten notes.
• Lift and carry up to 30 pounds.
• Must have regular and predictable attendance.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills.

About Urban Air Adventure Parks:

Urban Air Adventure Parks is the nation's fastest growing Family Entertainment Company. Urban Air offers a variety of safe, fun and affordable activities 7 days a week to families all ages.

Job Type: Full-time

Job Type: Full-time

Pay: $40,000.00 per year

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Holidays
• Night shift
• Weekend availability

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