Associate, Policy Servicing

Full Time
Brentwood, TN 37027
Posted
Job description

Your Future Team

Fortitude Re: In 2016, AIG created a third reporting segment, Legacy, to manage non-core assets and liabilities, and businesses in run-off, with the objective of balancing the benefits of return of capital or capital redeployment, with potential near-term reductions in book value. The launch of the Fortitude Re entity in 2017 (formally DSA Re) was an important early step in achieving that objective. AIG continued the Fortitude Re strategy by announcing a strategic partnership with The Carlyle Group to achieve the long-term vision for Fortitude Re. Fortitude Re currently reinsures $36 billion of AIG’s Legacy Life and Annuity and General Insurance liabilities. Fortitude Re’s diversified risk portfolio, strong claims operation, and efficient administration capabilities provide the foundation for a platform that can be scaled over time to offer unique solutions to external parties. AIG and Carlyle plan to build Fortitude Re into a standalone platform with financial strength that complements its strategically differentiated capabilities.

Your Contribution at Fortitude Re

  • Process routine to complex Financial and Non-Financial Changes on In-force contracts.
  • Provide assistance to escalated requests submitted by all departments concerning Financial and Non-Financial Changes.
  • Provide assistance and advisement to AIGSS for Financial and Non-Financial Change work types.

What we are looking for

  • High school graduate or equivalent and 2 or more years of job related experience or specialized education appropriate of the work performed.
  • Strong oral and written communication skills.
  • Advanced interpersonal skills and the ability to interact with other Customer Service employees as well as internal and external customers in a professional manner.
  • Ability to work at a fast pace and/or handle shifting priorities internal and external customers in a professional manner.
  • Excellent attention to detail.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • AD&D insurance
  • Dental insurance
  • Disability insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Work Location: Hybrid remote in Brentwood, TN 37027

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