Associate Manager:

Move It Self Storage is seeking an Associate Manager eager to offer outstanding customer service to our tenants. This position will report directly to the District Manager and is responsible for supporting the Property Manager(s) in managing and maintaining daily operations of a self-storage property while providing a high level of service to our customers. This Associate will be located at both our Freeport and Niceville locations.

Essential Duties and Responsibilities:

• Provide exceptional service to our customers
• Recommend appropriate sizes and services to customer’s needs
• Maximize conversion of telephone and walk-in inquiries into rentals
• Understand and explain the leasing process to customers
• Take payments, accurately manage cash and balance receipts
• Sell merchandise including packing and moving supplies and insurance to protect our customer’s goods
• Maintain accurate records for each customer including contracts, insurance and change of address and correspondence to or from customers
• Conduct daily visual and unit audits of entire facility as well as perform lock checks
• Prepare and make daily bank deposits
• Perform light maintenance inside the facility and on the grounds including: sweeping, changing light bulbs and removing debris in storage units
• Utilize social media as instructed for marketing purposes
• Assist customers with truck rentals
• Responsible for collections of delinquent accounts

Job Qualifications:

• A High School diploma/GED equivalent
• At least one year of related experience in direct sales, retail and/or customer service is required.
• A valid driver license and reliable transportation is required (local travel approximately 10%).
• Must be computer literate with standard typing skills, and able to work a 10 key.
• Must be able to read and write in English
• Ability to lift up to 50 pounds

Job Benefits:

• Paid Time Off
• Day shift - Monday - Saturday - Closed Sunday.
• Competitive benefits (medical, dental, vision, etc.)
• 401(k)
• Tuition Reimbursement
• Hourly rate: $14.00-$16.00/hr