Job description
Job Summary
The Associate Quality Assurance (QA) Analyst role writes test plans, performs test execution, and tracks defects using the defined QA tools, processes, and methodology. The Associate QA Analyst applies analytical and problem-solving skills to help validate processes through careful testing in order to maximize product quality and value delivery.
Essential Functions
To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.
Adhere to established Patterson QA standards for Quality Assurance Process and Methodology
Collaborate with team members, including Software Engineers and Product Owners, regarding feature design
Analyze design documents to create test plans
Create quality test plan documentation that can be reviewed and utilized by other QA
Execute test scenarios using existing documentation
Create and execute test plans and scripts that will determine optimal application performance according to specifications, in partnership with team members
Perform issue tracking, reporting and resolution of issues found during testing
Provide regular status as directed throughout the release cycle to the appropriate leadership and development team members
Provide support for escalated incident tickets to resolve application and software issues
For regulated products, follows regulatory requirements for software development/testing and provide needed documentation
Additional functions
In addition to the essential functions listed above, the incumbent may perform the following additional functions.
Participate in regulatory and compliance activities.
Job Qualifications
Required Qualifications
Associate degree with emphasis on Computer Science, IT or related QA field or equivalent software experience
Experience with desktop, web, cloud or mobile applications
Ability to conduct research into software-related issues and products
Highly self-motivated and directed, with keen attention to detail and ability to prioritize
Experience working in a team-oriented, collaborative environment
Preferred Qualifications
Bachelor’s degree with emphasis on Computer Science, IT or related QA field or equivalent software experience
Experience in quality assurance and testing applications
Experience with application lifecycle management tools such as Azure DevOps
Knowledge of SQL scripting practices
Working Conditions
Environmental Factors
Office environment – either in Patterson facility or at home/remote location.
On call rotations and available outside of normal business hours on evenings and weekends during critical production release or issue escalation periods
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