Job description
To ensure optimum customer service, Peru Ford is hiring a Service Advisor to work one-on-one with our clients. Your job will be to advise customers on the available parts and service options when their vehicles need repairs. We’re counting on you to develop extensive product knowledge and to serve all of our customers with a friendly smile and honest guidance. We offer in-house training and support as well as competitive compensation.
Service Advisor Responsibilities:
- Greet customers when they arrive at the parts and service center.
- Consult with mechanics about necessary repairs.
- Provide customers with in-depth information about OEM (original equipment manufacturer) part options
- Answer questions about service outcome (after consulting with mechanic if necessary)
- Advise customers about warranty protections and potential cost savings
- Manage and oversee the service center’s workflow and scheduling
- Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up
Service Advisor Skills
- Excellent communication and organizational skills
- Ability to communicate equally well with mechanics, customers, and senior management
We Offer
- Affordable medical, vision, & dental insurance
- Paid Time Off
- 401(k) & match
- Free college programs for you and your family
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Supplemental pay types:
- Commission pay
License/Certification:
- Driver's License (Required)
Work Location: One location
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