Bilingual Customer Service

Full Time
Gaithersburg, MD 20877
Posted
Job description

We are an ESSENTIAL business and we are HIRING NOW!

The safety and well being of our customers and employees is our top priority. We’ll continue to closely monitor COVID-19 updates at the national and local levels. Financial services providers, like ACE Cash Express, have been deemed essential public services and will remain open, so long as we are safely able to do so. That means making the necessary adjustments to ensure the wellbeing of our employees, customers, and communities.

WHY ACE?

You build connections with customers, whether they visit our store one time or for several years to come. Instantly make a difference in someone’s life through one interaction by listening to their needs and educating them on how our services and products can help.

ACE is an amazing company where our employees stay because they love their schedules, the people they work with, and the growth opportunities.

What’s in it for you?

Flexible Schedules | Holiday Pay | Training | Sales Incentives | Career Paths | 401K | Benefits | Paid Time Off

What does a normal day look like?

At ACE, you’ll MAKE IT EASY for our customers by providing the best customer service!

  • Educate customers on products
  • Listen to customer needs
  • Maintain store security
  • Provide card services
  • Process MoneyGram transactions
  • Complete Bill Pay transactions
  • Cash checks

What are we looking for?

Experience | Qualifications

  • Cash handling experience (1 year required)
  • Retail experience (1 year required)
  • High School Diploma or equivalent (required)
  • Sales experience
  • High-energy to effectively multi-task and manage numerous transactions
  • Positive, customer service-driven attitude
  • Strong communication skills
  • Ability and desire to work independently, with little to no supervision (4)
  • Availability to work 3-4 days per week for 10-12-hour shifts

- All employees are eligible to participate in 401K plan

- Full-time employees are eligible for benefits after 90 days of continuous employment, including medical, dental, vision, and short/long-term disability

- ACE offers generous paid time off plans

- Most shifts, you will work independently and stay at the store for the full shift; for example, you may arrive at 8:20 am and stay until 7:20 pm

*Starting pay will be dependent on relevant work experience*'
'
Work Remotely

  • No

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 10 hour shift
  • Weekend availability

Application Question(s):

  • Dear Candidate, this field is for reporting only. Please continue with your application! Job Code: SABL0004729

Education:

  • High school or equivalent (Required)

Experience:

  • Customer service: 1 year (Required)
  • Cash handling: 1 year (Required)

Language:

  • Spanish (Required)

Work Location: One location

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