Job description

Responsible for entering, properly setting up and verifying all patients’ information into FW system and generating accurate invoices to be sent to the customers.

Primary Responsibility

• Work directly with the Nursing home facilities, customers and responsible parties to ensure the pharmacy has all information needed to generate correct monthly statements.
• Identify and resolve patient billing complaints.
• Answer questions from patients, clerical staff, and insurance companies.
• Make any necessary corrections to the bill if needed.
• Review each account before the end of month billing to ensure the correct invoice is being generated.
• Prepare and reviews patient statements
• Prepare and submit claims electronically and/ or on paper to various insurance companies when needed.
• Record all customer calls and any changes made to the account using the Note History function in FW system.
• Maintain good customer relations.
• Prepare credits, refunds, or adjustments.
• Prepare documentation for Audits when needed.
• Maintain the strictest confidentiality; adhere to all HIPAA guidelines/regulations.
• Follow company, federal and state laws dealing with customers’ accounts.
• Other duties as assigned

Requirements:

• Education-High School Diploma
• Certified Technician by Pharmacy Technician Certification Board
• Nevada Board of Pharmacy registered

Preferred but not required:

Proficient in Framework, DocuTrack, Point Click Care.

Job Type: Full-time

Pay: Starting at $16/hr

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical setting:

• Long term care

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Henderson, NV 89014: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Long term care pharmacy: 1 year (Required)

Work Location: In person

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