Informa is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make breakthroughs and take better informed decisions. Informa is listed on London Stock Exchange and a member of FTSE 100, with over 11,000 colleagues working in more than 30 countries.

The Billing Specialist generates invoices and adjusts billing where necessary in accordance with department policies. You must audit billing information to ensure accuracy and resolve billing disputes, working in concert with their departments to achieve objectives. You must ensure that all duties are carried out in line with within set time limits while providing excellent service to all Informa customers and staff.

Duties and Responsibilities:

• Complete monthly process billing within established guidelines while adhering to the department’s policies, processes, and goals.
• Verify and compare ad space against the original customers’ documentation/insertion order/purchase orders.
• Audit sales contracts and insertion orders to ensure accuracy of terms and rates.
• Adhere to general accounting practices and perform reconciliation functions where applicable.
• Adjust billing figures according to updated information/contracts.
• Research and resolve customer inquiries regarding billing issues.
• Work collaboratively with other departments to resolve billing conflicts, assisting and supporting these departments where applicable.
• Maintain supporting documentation for annual audits.
• Generate test data for system upgrades.
• Perform other duties or ad hoc projects as needed.

• 
  High school degree or equivalent, some college preferred.
• Hands on knowledge of Microsoft Office programs including: Excel, Word, Outlook, and OneNote.
• One year accounting experience preferably in a billing department.
• Knowledge of basic accounting principles.
• Excellent troubleshooting and problem solving skills.
• Strict attention to detail with exemplary follow-through and organizational skills.
• Superb customer service and interpersonal skills with an ability to work collaboratively.
• Strong oral and written communication skills.
• Ability to effectively and independently manage workload while meeting deadlines

Why work at Informa

Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritizes promotions internally. Our benefits include:

• Learning and development plan to assist with your career development
• 15 days PTO plus 9 national holidays, 4 days for volunteering and a day off for your birthday!
• Competitive Benefits with 401k match
• Paid parental leave
• Work with a high quality of specialist products and service
• Bright and friendly staff who are all “expert’s experts” and additional training and development for helping you achieve your career aspiration
• ESPP - become a shareholder

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.

See how Informa handles your personal data when you apply for a job here.