Job description

Black Knight Empower System Specialist

Summary: Working alongside the Residential Mortgage Operations team COO and LOS Administrators, the main tasks include performing detailed requirements analysis, documenting processes, performing user acceptance testing, and performing system administration activities on the BKFS Empower platform. Also responsible for the Empower LOS setup and configuration definition for all components including product and pricing, workflow, service providers, user roles, and others. Manages change control and promotions into all environments. Manages testing of upgrades, developing test cases and test scripts. Plans and manages user acceptance testing. Manages integrations with all service providers. Provides escalation support for help desk requests from internal users while troubleshooting issues- accelerating items to Black Knight tech support as needed. Provides Empower process, feature, and workflow information to business SME’s and recommends new features. Maintains and tests business rules.

Minimum Job Requirements:

• A minimum of 3 years of experience in mortgage technology
• Extensive experience with BKFS Empower.
• Exceptional analytical and conceptual thinking skills.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Advanced technical skills.
• Excellent documentation skills and experience with process modeling.
• Fundamental analytical and conceptual thinking skills.
• Experience creating detailed reports and giving presentations.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• A track record of following through on commitments.
• Excellent planning, organizational, and time management skills.
• A history of leading and supporting successful projects.

Specific Job Functions:

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions across all technology platforms used in Residential Lending.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with vendors, operations teams and management.
• Providing leadership, training, coaching, and guidance to operations staff.
• Allocating resources and maintaining cost efficiency.
• Ensuring solutions meet business needs and requirements.
• Developing test plans and executing user acceptance testing.
• Managing projects, developing project plans, and managing to deliverables and deadlines.
• Updating, implementing, and maintaining procedures.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Managing competing resources and priorities.
• Monitoring deliverables and ensuring timely completion of projects.

Job Type: Full-time

Pay: $90,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, arclintfl.com is the ideal place to find your next job.