Job description

Position Description: About Us
The Baltimore County Employees Federal Credit Union (BCEFCU) is a member-owned, not-for-profit financial cooperative founded in 1963 with assets of more than $500 million, proudly serving the employees of Baltimore County government, GBMC Healthcare, Gilchrist Hospice Care, Sheppard Pratt Health System, and more. Making a difference in our members lives is what we are all about!

We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Benefits
We care about our employees and show that care with benefits to help you stay healthy, rest and recharge, plan for your financial future, and maintain a healthy work/life balance. We offer:

Daytime shifts

Predictable work schedules for many positions

Premium pay on Saturdays

A generous paid time off plan, including a minimum of 3 weeks paid vacation/personal leave per year

Paid time off on your birthday & holidays

Health, dental, & vision plans

401(k) plan with a generous 4% employer contribution

Health Savings & Flexible Spending Accounts

Paid life insurance and Long-term disability plans

Work Schedule & Location

This job is open at our GBMC branch located in Towson, Maryland.

This is a Full-time position requiring a minimum of 35 hours per week.
The work schedule is 8:45 am to 4:45pm Monday through Friday with some Saturdays required. Saturdays are worked at the Perry Hall branch from 8:30 am to 12:30 pm. Duties are performed in a professional office environment. Responsibilities may occasionally require an adjusted work schedule, working from a different branch, working before and/or after business hours, working on Saturdays and working hours exceeding the standard work schedule.

Position Summary

• THIS IS NOT A REMOTE POSITION*

In this job, you will:
Provide professional, prompt, and courteous service to members and Credit Union staff

Process deposits, withdrawals, transfers, & process payments

Open member accounts

Fulfill a variety of account maintenance and servicing requests, such as address changes & check & debit card orders

Provide technical assistance for online/mobile banking, Bill Pay, and other e-services

Sell products & services based on member needs

What You Need:
High School Diploma or GED

Cash handling experience in financial services, retail sales, or a similar environment is preferred

Two years of customer service experience is preferred

Ability to travel to all of our branches in Towson & Perry Hall as needed

A passion for serving customers!

Strong interpersonal skills

Ability to perform basic math functions

Proficient use of computers & Windows-based software

Basic knowledge of electronic banking products

Credit check and criminal background check are required

Most importantly, we look for people who possess the ability to provide a high degree of service to others, those who take initiative to go above and beyond the call of duty, and those who possess a high degree of integrity.
Our Branch Locations
Towson Main Office & Branch, 23 W. Susquehanna Avenue Towson, Maryland 21204
Perry Hall Branch, 8640 Ridgely's Choice Drive, Baltimore, Maryland 21236
GBMC Branch, Physician's Pavilion North Suite 145, 6535 N. Charles Street, Baltimore, Maryland 21204

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