Build your career, design a future at Thompson Creek Window Company. We are the premier home improvement replacement products company serving the Mid-Atlantic region for more than 40 years. We are proud of our history, and proud to help our communities improve the comfort and conditions of their homes. Thompson Creek is looking for a Brand Ambassador to join our team.

POSITION SUMMARY: The Brand Ambassador is a part time position responsible for interacting with customers to promote the Thompson Creek brand at home shows as well as other local events and organizations.

ESSENTIAL FUNCTIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Engage new and existing customers through trade shows, in-home events, local events, and organizations to build brand awareness and generate leads for in-home product demonstrations.
• Learn, understand, and apply established Home Show methodology and scripted interaction to engage potential customers.
• Setup and tear down TCWC activations at various events and trade shows.
• Maintain proper care and inventory of event and trade show display materials.
• Build relationships within local markets to generate contacts and potential sales leads (Chamber of commerce, social influencers, realtors, etc.).
• Effectively convey product knowledge, including brand messaging and promotions to increase brand awareness.
• Partner with the call center to properly enhance the customer experience.
• Creatively target potential new customers within an assigned territory.
• Attend and participate in departmental trainings and meetings.
• Maintain inventory of promotional materials, promotional giveaways, lead sheets, and appointment reminders.
• Ensure that all appropriate customer information is obtained on lead sheets and/or contact sheets.
• Uphold TCWC’s mission and values and adhere to all company policies and department performance standards.
• Other duties as assigned.

SKILLS & ABILITIES:

• Education & Experience: Previous experience in customer service or sales environment.
• Computer Skills: Basic skills with Microsoft Office (Word, Excel, and Outlook.

About Thompson Creek

Thompson Creek Window Company is a privately owned and family-operated manufacturer and installer of energy-efficient home improvement replacement products. Founded in 1980, Thompson Creek began as a manufacturer of energy-efficient, maintenance-free vinyl windows. Since that time, Thompson Creek has evolved into one of the leading specialty home improvement contracting companies in the nation. The company’s product mix includes replacement windows and doors, vinyl siding and a clog-free gutter system. Thompson Creek is headquartered in Lanham, MD with a state-of-the-art 120,000 square foot manufacturing facility in Upper Marlboro, MD.

Drug-free Workplace

Thompson Creek Window Co participates in the E-Verify program

EOE