Job description

UNIVERSAL Technologies is seeking a Business/ Quality Analyst for a hybrid position in Brooklyn, NY. Applicants should be prepared for 3 days remote and 2 days onsite work in Brooklyn, NY.

Position: Selected candidate will use experience in workflow development and mainframe projects to gather and document requirements, create “To-Be” and “As-Is” process flow diagrams, and serve as liaison between IT and business units in support of Pension Administration applications.

WHO WE ARE:
UNIVERSAL Technologies, LLC is a Women-Owned (M/WBE) IT solutions and consulting company focused at delivering enterprise systems that significantly improve our clients IT performance. We work across the IT spectrum including Development, Business/Systems/Data Analysis, Project Management, Cyber Security, Network Engineering, and High-Level System Architecture.

The pride in the services we provide and the accessibility and flexibility we provide to employees are what make Universal Technologies stand out from the rest! We hope to propel your IT career to the next level and excite our employees with new and challenging projects.

WHAT WE OFFER:
Our W2 employees can expect the following benefits:

• Competitive pay
• Health/Dental Insurance
• Group Life Insurance
• 401K
• HSA/FSA
• Pre-Tax Transportation Program
• Generous Paid Time Off/Holiday Policy

MANDATORY SKILLS/EXPERIENCE:

• 5+ years’ experience as a Business Analyst.
• Experience in complex workflow development projects with expertise in Software Development Life Cycle (SDLC) using the Waterfall and/or Agile methodology.
• Experience in Quality Assurance developing complete test plans and facilitates testing according to plan in support of Quality Assurance (QA) testing and User Acceptance Testing (UAT).
• Outstanding written and verbal communication skills.
• Must be able to communicate effectively with people regardless of their technical skill set.
• Proven experience in facilitating business process and Joint Application Development (JAD) sessions.
• Proficient in requirements gathering (elicitation, documentation, and management).
• Must have excellent interpersonal, communication, presentation, writing, analytical, problem solving, information gathering, and customer service skills.
• Ability to work independently on strategic issues with users.
• Good understanding in Human Factor as it relates to user friendly design of interfaces, maximize usability, and improvement of worker efficiency.
• Expertise with Microsoft Word, Project, Excel, Visio & PowerPoint.
• Experience with Workflow development and Mainframe projects.
• Experience in handling production issues.
• Experience in Pension Systems preferred.
• Experience in data modeling.
• Coding experience.

SCOPE OF SERVICES:

• Act as liaison between the Business Units and IT.
• Understand business needs, gather requirements, and create Business Requirements Documents.
• Develop “To-Be” and/or “As-Is” Process Diagrams.
• Define test scenarios and conditions.
• Develop complete test plans and facilitates testing according to plan in support of Quality Assurance (QA) testing and User Acceptance Testing (UAT).
• Translate business needs into functional requirements.
• Manage multiple projects/tasks of varying complexities.
• Be pro-active in project planning and requirements gathering.
• Set and maintain multiple priorities, meet deadlines, and work well under pressure.
• Create clear and concise Business Requirements Documents, Functional Requirements Documents, Use Cases, User Stories, and Process Diagrams.

UNIVERSAL Technologies is an Equal Opportunity Employer.

Job Types: Full-time, Contract

Pay: $75.00 - $85.00 per hour

Ability to commute/relocate:

• Brooklyn, NY 11201: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Business Analyst: 5 years (Required)
• complex workflow development projects: 3 years (Required)
• Quality Assurance developing complete test plans: 4 years (Required)
• Workflow development and Mainframe projects: 3 years (Required)
• handling production issues.: 3 years (Required)

Work Location: Hybrid remote in Brooklyn, NY 11201

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