Assist in the development and adoption of formal documentation outlining business practices at policy and execution levels for use by employees and external auditors. This position requires interfacing with various business leaders and subject matter experts (SMEs), as well as a significant amount of technical writing.

Essential Job Functions include the following, but are not limited to:

• Research and analyze existing documentation to identify gaps & inconsistencies.
• Facilitate meetings with SMEs to elicit & capture information.
• Assist process owners in writing documents to capture intent and support efficient and effective achievement of objectives of the business area.

• Summarize processes using visual aids or workflows.
• Serve as a Controlled Document Library (CDL) Administrator by following established protocol in adopting & controlling documents.

In addition to the essential functions and duties listed above, all positions are also responsible for:

• Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in a manner that follows all Company policies and procedures.
• Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.

• The Company retains the right to change or assign other duties to this position.

Qualifications:

Minimum Qualifications

• Minimum 3 years' experience
• Requires a BA/BS in Related Field. Relevant work experience may substitute for education.
• Aptitude to connect with business processes and quickly learn new concepts.
• Excellent written and verbal communication skills with ability to explain information clearly.
• Strong administrative / organizational skills with an extreme attention to detail.
• Strong facilitation skills.
• Ability to translate complex, technical or business information into simple terms for a general audience.
• Ability to complete multiple tasks at once under strict deadlines.
• Ability to organize & synthesize large amounts of information from various sources.
• Proficiency in Microsoft PowerPoint, Excel, and Word.

Preferred Qualifications

• Experience with document control / configuration management practices.
• Experience with SharePoint.
• Experience with documentation best practices & formats.
• Technical experience with business software for data analysis / reporting

Thorlabs values its diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.