Business Services Support Specialist

Full Time
Plainfield, IN 46168
Posted
Job description

Your responsibilities

This individual is responsible for the maintenance, development and enhancement of business and product related services as well as database management. Customer focused interaction with Procurement, Sales, Quality, Analytics, and Operations is essential for success in this position.

  • Provide technical support for SAP System (RMAS)
  • Provide field support with ad hoc reports upon request.
  • Update monthly, quarterly and annual BI reports
  • Maintain primary database as well as supporting tables, functions, and stored procedures
  • Liaison between IT and business as it relates to projects, system improvements, and maintenance
  • Provides technical support to facility users when needed
  • Responsible for operational BI Functions (Reporting / Data Processing)
  • Perform monthly, quarterly, and annual business process improvements
  • Support hardware, software, and infrastructure warehouse needs
    • Desktops, Laptops, Printers, IOT / Tablets / Smart devices / Scan guns
  • Perform monthly, quarterly, and annual hardware inventory processes
  • Perform monthly, quarterly, and annual hardware disposal and recycling processes
  • IT Vendor / 3rd party IT liaison
  • Provide technical assistance and management for technical projects
  • Provide internal custom built software application support
  • Assist in global and local digital initiatives
  • Must be flexible, be on call, and provide weekend support when required
  • Assist other team members with other responsibilities as required
  • Meets TKMNA employee attributes and competencies

Your profile

Minimum Requirements:

  • High school diploma, some college
  • RMAS (SAP) experience. 2 years
  • Possess excellent communication skills (both written and oral).
  • Be proficient with MS Office products (Office suite, power platform, Teams, SharePoint).

Preferred Requirements:

  • Associates / bachelor’s degree in software development / computer science
  • Power Platform Knowledge / certification
  • A+ certification, PMP (Project Management) certification
  • SQL (management & development) knowledge

Your benefits

In return, we offer a competitive compensation plan that includes medical, dental and vision benefits effective on your first day of the month following your hire date with ThyssenKrupp Aerospace; 401(k) program with match; Generous paid vacation and holidays; option to buy additional vacation days; job training and development; life insurance; short and long term disability; flexible spending accounts; and employee assistance program.

We also value providing employees with various career growth and advancement opportunities.

For more information on ThyssenKrupp Materials LLC,

http:/yssenkrupp-aerospace.com/about-us/career

Contact

If you believe your experience, competencies and attitude are a STRONG MATCH with the above description, we would love to hear from you.

Qualified candidates please apply. Recruiters, Agencies or third parties please don’t contact this job poster. Do NOT contact us with unsolicited services or offers. Only full time positions are available. (Local Candidates Only) Role specific

Become part of the #GENERATIONTK

thyssenkrupp is an international group of companies comprising largely independent industrial and technology businesses and employing more than 100,000 people. Across 56 countries it generated sales of €34 billion in fiscal 2020/2021. Backed by extensive technological know-how, the businesses and all employees develop cost-effective and resource-friendly solutions to the challenges of the future, especially in the fields of climate protection, the energy transition, digital transformation in the industry and mobility of the future. Under the umbrella brand thyssenkrupp, the group creates long-term value with innovative products, technologies and services and helps make life better for future generations.

Company

With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop – from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials – and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes “just-in-time” or “just-in-sequence”.

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