Business Systems Analyst (Entry Level Remote)

Coventry WCS
Full Time
Scottsdale, AZ 85251
Posted
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Job description
Company Overview:
The Enlyte Family of Businesses
Mitchell | Genex | Coventry

Enlyte is the parent brand of Mitchell, Genex and Coventry, an organization unlike any other in the Property & Casualty industry, bringing together three great businesses with a shared vision of using technology innovation, clinical services and network solutions to help our customers and the people they serve. Our suite of products and services enable our employees to help people recover from challenging life events, while providing opportunities for meaningful impact and career growth.
Job Description:
This is a full-time remote position that can be located anywhere in the U.S.

We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback and designing best practice solutions. The Technical Business Systems Analyst should be comfortable with change management and governance, as well as communicating, prioritizing and managing IT admin requests in collaboration with ongoing IT projects.

We are looking for someone with a strong understanding of the Salesforce platform and a desire to keep learning. The Technical Business Systems Analyst should be comfortable liaising with users and enjoy learning new business processes in order to translate them into technical solutions. This role will work alongside a Salesforce solution architect and lead technical Business Analyst, reporting to the Software Engineering manager.

This is a business facing role that sits within the Software Engineering department, with the following responsibilities:
  • User support tickets
  • Identify and gather requirements from users and stakeholders
  • Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards, and reports
  • Monitor user adoption
Qualifications:
  • A proactive attitude to platform enhancements
  • A desire to implement best practice solutions
  • Available and responsive to questions
  • Ability to juggle multiple tasks at a time
  • Excellent relationship-building skills and ability to liaise with stakeholders at all levels
  • Gathering requirements and proposing technical solutions
  • Experience implementing Salesforce configuration changes including (but not limited to): Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards and reports
Benefits: We’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. If you are a Colorado resident, you may request additional information about the compensation for this role by emailing: careers@mitchell.com for assistance. The Company is an equal opportunity employer, values the diversity of our workforce and the knowledge of our people. The Company does not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law. #LI-FP1 #LI-Remote

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