GENERAL SUMMARY:

With a great can-do attitude and in partnership with fellow restaurant co-workers, the GEN Korean BBQ Busser works in partnership with all Font of the House (“FOH”) staff to ensure quick turnaround times of finished tables, pre-bussing (during the dining experience) and overall cleanliness of the restaurant.

MINIMUM QUALIFICATIONS:

To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

ESSENTIAL DUTIES & RESPONSIBILITIES (Included but not limited to)

• Setup tables with all plates, napkins, chopsticks and cooking utensils according to specified guidelines.
• Perform pre-busing duties throughout the dining experience.
• Cleans and resets tables as necessary, after the guest dining experience.
• Ensures tables are properly set including but not limited to dishes, napkins, eating/cooking utensils and banchan side dishes, all according to pre-specified guidelines.
• Prepares dipping sauces and salts.
• Refills guest beverages during the dining experience.
• Prepares plate, napkin and chopstick settings, to be used during table resets.
• Communicates any guest food allergies to the kitchen staff and manager on duty.
• Ensures the food being delivered out of the kitchen is presentable and accurately delivered to the proper guest.
• Conducts frequent guest “check-ins” to ensure satisfaction of food or to take additional orders. For the purposes of this item, “frequent” refers to at least once, every 5 minutes.
• Take initiative and encourage team members to work efficiently.

• Work in a fast-paced, high pressure environment while maintaining a calm and professional demeanor.

• Is responsible for pre-busing duties during and after the dining experience.

• Cleans restaurant work spaces as needed or directed by the General Manager or Kitchen Lead.

• Works well in a team environment with all levels of team members.

• Exhibits professional and effective communication amongst both FOH and BOH staff.

• Ability to interact with a variety of external customers as well as internal customers.

• Immediately reports concerns and possible policy violations to the General Manager or manager on duty.

• Follows all Company policies and procedures.
• Maintain the restaurant, including, but not limited to, dusting, sweeping, cleaning, and food/equipment prep.
• Reports poor quality food and issues with restaurant equipment to supervisor on duty, immediately.
• Ensures the use of all personal protective equipment and abides by all safety rules and regulations.
• 100% compliance with all food safety/sanitation rules and regulations.
• Reports to work on-time according to the set shift.
• Communicates any planned absences, at least 4 hours in advance.
• Is directly responsible to take all provided paid rest breaks according to state and local labor code requirements/regulations. Note that training will be provided, however, it is the responsibility of the server to take his or her breaks on their own, on time, as required by the company and according to state or federal guidelines.
• Is directly responsible to take all provided unpaid meal breaks according to state and local labor code requirements/regulations. Note that training will be provided, however, it is the responsibility of the server to take his or her breaks on their own, on time, as required by the company and according to state or federal guidelines.

Knowledge, Skills & Abilities

• Strong verbal and written communication skills in English required. Multi-lingual highly preferred.
• Excellent customer service and hospitality skills required.
• Positive, can-do attitude and demeanor.
• Availability to work 2-5 days out of the week including weekends.
• Active Food Handler Certificate or Card required.

Required Education

• High school diploma/GED

Required Length & Related Experience

• 0-8 months prior restaurant operations (FOH) experience.

PHYSICAL DEMANDS

• Ability to stand for prolonged periods of time (i.e. 6+ hours).
• Ability to push, pull and lift up to 15 lbs.
• Frequently works in a warm environment, next to or directly in front of hot cooking equipment.

Note: The above stated duties are intended to outline those functions typically performed by individuals assigned to this job classification or job function. The description of duties is not intended to be all-inclusive or to limit the discretionary authority of supervisors to assign other tasks of similar nature or level of responsibility nor does it constitute an employment agreement.