Call Center Customer Service Representative

Full Time
Williamstown, NJ 08094
Posted
Job description

Are you ready to make a difference?
For over 40 years, our company has provided alarm monitoring services to homes and businesses across the country. Every day our employees make a difference by providing almost 4 million subscribers with a lifeline during some of life’s most challenging situations.

If you like to help others, can remain calm during adverse situations, and want to be a part of a community of caring professionals, then you’re in the right place!

Incentive Details:
– Starting pay is $15/hr (plus a $1 raise after 18 months)
– $500 bonus when advanced training is completed
– Pay Increase to $16 at 18 months
– Weekly pay, consistent cash flow, first paycheck is not held

Qualifications:
– No experience necessary
– High School Diploma or GED
– Good telephone voice and etiquette
– Ability to clear a background check and drug screening

Your Job Duties:
– Notify customers and authorities about alarm activations
– Answer inbound phone calls related to alarm activations

What we’re doing to keep you safe:
– Minimizing in-person contact during the hiring process
– Limiting orientation & training class sizes
– Maximizing social distancing efforts at all offices

What we have to offer:

– Flexible Schedules
– Weekly Pay
– Paid Training at full wage
– Pay Raises
– Paid Sick Time
– Paid Vacation
– Opportunity for advancement (100% of our management team are former dispatchers)
– Tuition Reimbursement, offered annually for F/T and P/T employees
– Health, Dental, & Vision insurance after 90 days
– 401(k) w/ up to 8% Company Match

We are currently hiring for full-time positions on the following shifts:

– 7 a.m. to 3 p.m.

– 3 p.m. to 11 p.m.

– 11 p.m. to 7 a.m.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Paid training
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Night shift
  • Weekend availability

Ability to commute/relocate:

  • Williamstown, NJ 08094: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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