Job description

Pediatric Healthcare Associates is seeking a full-time Call Center Receptionist to join our team. We’re looking for someone who has excellent customer service skills, is a team player, and has a strong work ethic. The Call Center staff is primarily responsible for handling patient calls and scheduling appointments, as well as other duties as assigned.

A mix of day, evening, and weekend shifts averaging 30-37.5 hours per week (Full-Time).

Qualifications:

• Previous customer service experience (preferably in a call center).
• High school degree or equivalent
• Strong oral and written communication skills, with an emphasis on phone skills
• Ability to work as a team in a fast-paced environment
• Ability to multitask and prioritize work responsibilities

Experience in a healthcare setting with computer skills is preferred

PHA is an equal employment opportunity employer. www.pha4kids.com.

Job Type: Full-time

Pay: From $17.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekend availability

COVID-19 considerations:
We require all staff to have the Covid-19 Vaccine.

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Required)
• Computer Skills: 1 year (Required)
• Healthcare: 1 year (Required)
• Phone Center: 1 year (Required)

Work Location: One location

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