Job description

Call Center Sales Agent - Intakes

Impact:
As our Call Center Sales Agent in our Intakes department, you will have the opportunity to be the first point of contact for potential clients over the phone with the ability to earn over a thousand dollars a month in bonuses alone.

*Schedule: Friday - Tuesday

*Available shifts: 12:00pm - 9:00pm and 3:00pm - 12:00am

Daily Tasks:

• Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard.
• Ability to understand and explain legal documents.
• Working with the firm’s intake management team to determine viability of potential cases.
• Being a closer, someone who can entice clients and relate with them to sign on with our firm.
• Deliver customized, targeted sales strategies to ensure monthly goals are met.
• Updating the firm’s database in a timely manner with accurate data.
• Uploading and sharing pertinent documents appropriately.
• Building strong rapport with potential clients and vendors.
• Bring a team-oriented and positive attitude to our Los Angeles office.

Your Skills:

• Bilingual in English and Spanish is preferred.
• AA or BA degree required.
• Minimum 2 years of sales experience is preferred.
• Competitive and motivated to surpass set goals.
• Ability to work weekends and overtime as necessary.
• Ability to multi-task and type at least 40 wpm while speaking with potential clients.
• Strong organizational, written, and verbal communication skills required.
• Must have the ability to be empathetic yet persuasive.

What We Do for You:

• Highly competitive pay.
• Thousands of dollars a month are available in bonuses.
• Unlimited opportunities for growth and advancement.
• 15 days PTO.
• Paid holidays.
• Team outings and sponsored events.
• 401K.
• No-cost to low-cost HMO medical insurance with HSA options.
• Great dental, vision, and life insurance programs.
• Parking reimbursement provided.
• Pet insurance option included with benefits.

Wilshire Law Firm celebrates being an equal employment opportunity provider to all people in accordance with all applicable laws. We are happy to make reasonable accommodations to enable individuals with disabilities to perform essential functions throughout all terms of employment as well as the entire application process.

Strive for Excellence. Fight for Justice. Foster Unity. Join Wilshire Law Firm.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 1 year
• 2 years

Shift:

• 8 hour shift
• Evening shift
• Night shift

Supplemental pay types:

• Performance bonus

Weekly day range:

• Every weekend
• Weekend availability

Work setting:

• Call center
• In-person

Ability to commute/relocate:

• Los Angeles, CA 90010: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Required)

Language:

• English and Spanish fluently (Preferred)

Work Location: In person

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