Job description

Do you have an eye for detail, self-motivated and have interest in leading a team?
If so, we have the PERFECT job for you!
Primarily responsible for the supervision of the banquet staff and coordinates all food and beverage services within the banquet department. Train the banquet team and also oversees the enforcement of hotel standards on setting up the banquet spaces, up keeping, cleaning, and execution of events.

DUTIES AND RESPONSIBILITIES:

• Meet and greet guests in a friendly and warm manner.
• Coordinates with the Sales and Events Manager on all aspects of the banquet function.
• Performs planning and organization functions for the BEO (Banquet Event Order).
• Checks banquet rooms for cleanliness, proper set up, and make sure sufficient supplies and equipment are available for the function.
• Oversee all aspects of assigned banquet function activities, ensuring that food counters are properly set and ready for execution at the appointed time.
• Ability to respond quickly and accurately to guest requests.
• Display good customer relation skills and take initiative to greet guests in a friendly manner.
• Plan the event course and orchestrates its completion in a timely, quiet and courteous manner.
• Adhering to all banquet standard process and also hotel standard policies and procedures.
• Supervises and trains staff in the set up and break down of assigned banquet rooms according to contract and managers instructions.
• Supervises and trains staff in the service of food and beverages according to standards.
• Discuss any last minute changes with the banquet team.
• Ensure all guest requirements are set and ready 30 minutes before event start time.
• Coordinates function details with banquet, conference planning, and kitchen staff.
• Maintain constant contact with the banquet chef, to ensure conclusion between food production and food service.
• Monitor banquet personnel in the performance of their duties.
• Assist in conducting pre-shift and pre-function meetings.
• Actively participates in set up of banquet rooms and service of food and beverage to guests.
• Communicates frequently with function hosts in order to ensure that their needs are being met.
• Ensures all guest checks are billed and signed by the host according to planned arrangements with the Sales and Events Manager.
• Guide, direct, and motivate banquet staff, Provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Performs other duties as assigned.

We are an Equal Opportunity Employer – committed to conforming to applicable laws and regulations and affording equal employment opportunity to qualified individuals regardless of their race, color, religion, gender, sexual orientation, national origin, age, physical or mental disability, veteran status, or other applicable protected class.

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