Job description

UCLA Extension is considered one of the top programs of its kind, offering to more than 35,000 students per year approximately 4,500 classes and non-degree certificate programs to meet the professional development, continuing education and personal enrichment needs of the full spectrum of nontraditional students as well as companies and organizations throughout and beyond the Los Angeles region.

Under the direction of the on-site Center Manager, The Center Administrative Assistant will be responsible for day-to-day classroom operational duties at various UCLA Extension (UNEX) Metro Centers in addition to providing first tier audiovisual (AV) and technology support. Assignments are determined by departmental needs and programming priorities. A full complement of Extension academic programming, instruction and events are held for a high volume of students, subscribers, and visitors in these learning centers. Institutional instructional efforts and processes culminate at the learning centers when classes commence, and it is one of the primary responsibilities of the Center Assistant to ensure that the building and classroom conditions are optimal for high quality instruction and learning to take place. The incumbent is responsible for assisting with aspects of coordinating daily center operations through maintenance of the classroom activity database and ensuring proper room assignments and furniture configurations. First tier technology support duties entail assisting instructors, students and staff with basic workstation video, audio conferencing and learning management platform technical support; ensuring that daily classroom AV needs are met in a timely manner and assisting staff and instructors with basic technical customer service issues. All Metro Center staff are trained to implement and assist in UCLA emergency response plans (i.e., safe evacuation of the building, sheltering in place, assisting others) when necessary.

Percentage of Time:
100

Shift Start:
variable

Shift End:
variable

Qualifications for Position

15
Records

Qualifications

Required/Preferred

1. Demonstrated ability to be punctual, reliable and dependable in accordance with scheduled work hours.

Required

2. Ability to routinely work non-standard hours, including evenings and weekends.

Required

3. Ability to recognize and resolve sensitive issues that arise and handle them in a diplomatic, professional and courteous manner.

Required

4. Ability to read and understand contents of UCLA Extension's catalog, UCLA and Extension's administrative policies and procedures, and internal office guidelines to accurately explain and disseminate correct information or make appropriate referrals.

Required

5. Demonstrated ability to conduct positive transactions with others via oral communications and business-appropriate language. Ability to interact effectively with individuals from various social, cultural, ethnic, and professional backgrounds.

Required

6. Demonstrated ability to answer telephones in a courteous and professional manner.

Required

7. Demonstrated writing skills sufficient to draft correspondence that is clear, concise, comprehensible and grammatically correct.

Required

8. Recent working experience related to property management or the operation of an educational facility.

Preferred

9. Ability to work in an environment characterized by frequent interruptions and/or distractions while performing tasks that require prioritization and attention to details.

Required

10. Demonstrated proficiency in utilizing MS Word, Excel, Access, Outlook software applications.

Required

11. Ability to operate and perform basic maintenance tasks on all standard office equipment (i.e., change cartridges, refill copier, etc).

Required

12. Ability to lift up to 40 pounds and move classroom furnishings with assistance when required.

Required

13. Ability to stand, walk and climb stairs and ladders in order to perform Metro Center tasks.

Required

14. Working knowledge of UCLA's Injury and Illness Prevention Program (IIPP) and the ability to apply appropriate practices.

Can be trained

15. Position will be required to work at multiple locations and must have reliable means of transportation that can accommodate a varying work schedule.

Required

Additional Posting Information

Bargaining Unit:
CX-Clerical & Allied Services

Application Deadline:
11-03-2022

External Posting Date:

arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, arclintfl.com is the ideal place to find your next job.