Job description

Are you looking to work in a dynamic, growing local company? Do you enjoy working in a casual, cooperative atmosphere? Benetech, Inc. is looking for a dedicated Client Service Account Assistant to join our team. This is a full-time position.

Why should you consider Benetech? In addition to our casual, friendly work environment we have free parking, casual dress code, employee appreciation events, holiday baking contests and activities, and more!

Primary Responsibilities include:

• Assist Account Representatives with client service tasks
• Provide courteous and prompt customer service to clients as assigned and requested
• Prepare documents and other correspondence as requested
• Assist with renewal packets
• Preparation support for client meetings and calls
• Assist with data entry (benefits enrollment)
• Maintain activities system to follow up on outstanding tasks, correspondence, reports, and follow up on overdue and suspense items (tracked in CRM)
• Develop an excellent knowledge of all partner carrier and vendor websites and their functions
• Perform projects at management’s request.
• Maintain a positive, empathetic and professional attitude toward clients and team members

The ideal candidate will have:

• Excellent verbal and written communication
• Excellent customer service and interpersonal skills

• Strong computer skills and ability to learn new technology and systems
• Ability to work directly with clients and their employees
• Process-driven and excellent attention to detail

• Ability to work in a team environment
• Ability to work at a fast pace and with multiple tasks
• Strong security philosophy in regards to client and corporate data

Benetech offers competitive compensation, an excellent benefits package (401k, Health, Dental, Group Life, LTD, STD, Cafeteria Plan, Dependent Care), and paid vacation and holidays.

Local applicants preferred; no relocation package. This is not a remote/work from home position.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Work Location: One location

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