Job description

NYE COUNTY EQUAL EMPLOYMENT OPPORTUNITY

Pending Approval

Client Support Technician

Information Technology

Pahrump, NV

Under general direction of Director of Management Information Systems performs all aspects of personal computer support, including hardware, software, and user assistance.

Job Responsibilities:
· Provides high quality and timely technical services to users of the Information Systems computer system.

· Coordinates remote and internal office moves in relation to system access. Facilitates communication to remote offices.

· Participates in the installation of the County-wide telephone network to include but not limited the installation or removal of voice data sets, the creation, modification or deletion of the voice mailbox and all voice mailbox features.

· Maintains technical proficiency through continuing education.

· Installs and configures AS/400 Client Access on personal computers.

· Performs inventory and maintains records on County computer/network assets and maintains adequate inventory of operating supplies (keyboards, mouse etc.).

· Researches, procures and installs personal computer hardware and software applications.

· Diagnoses and provides solutions for fixing defective or inadequate software packages; refers major hardware problems to appropriate service personnel for correction.

· Ensures all personal computers have anti-virus software installed and that they are also routinely updated with the latest anti-virus DAT files.

· Manages network clients, troubleshoots and fixes network problems, and maintains hardware.

· Implements approved process improvements.

· Instructs users in use of equipment, software, and manuals.

· Provides updates, status, and completion information to supervisor, the service request tracking system, and/or users, via voice mail, e-mail, or in-person communication.

· May provide training to users, may assist in the maintenance/installation of network cable.

Job Requirements:
· Any combination of training, education, and experience that would provide the required knowledge and abilities.

· Two years of related formal education beyond high school, AA equivalency, and work experience related to the duties and responsibilities of the class.

· Valid Nevada driver’s license.

Pay Rate: $23.85/ Hour

Benefits: Nye County offers an attractive benefits package including 100% County paid medical, dental, vision, and life insurance for the employee, ten (10) hours of sick and annual leave accrued monthly, twelve (12) paid holidays, Nye County participates in the Public Employees Retirement System (PERS).

Nye County requires a pre-employment drug screen through a designated facility employment is contingent upon successful completion of this process.

Applications must be received by the deadline. Postmarks are not accepted. Resumes are accepted when attached to a completed application. Applications returned without the required documentation or not filled out completely will not be considered. Applications may be obtained and returned to the following NYE COUNTY HUMAN RESOURCES Departments: P.O. Box 3400, 101 Radar Road, Tonopah, NV 89049 or 2101 E. Calvada Blvd., Suite 150, Pahrump, NV 89048. Applications may be downloaded from www.nyecountynv.gov Nye County is an Equal Opportunity Employer, applicants requesting accommodation under the ADA should contact Human Resources. Please call (775) 751-6301 with any questions. Deadline: October 27, 2022 @ 5:00 p.m.

Job Type: Full-time

Pay: From $23.85 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Pahrump, NV 89060: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Help desk: 1 year (Preferred)
• Windows: 1 year (Preferred)

Work Location: One location

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