Job description

SignatureMD, the country’s leading personalized healthcare service company, is looking for a Customer Service Representative / Billing and Collections Clerk for its Boca Raton office. This growing organization is looking for a highly-organized and conscientious person to join its Customer Service Staff. The Customer Service Rep’s primary responsibility is to oversee members’ past due accounts. Specific duties include:

· Making and taking many phone calls and emails per day.

· Entering and running credit cards.

· Updating accounts with credit card numbers, addresses, phone numbers, etc.

· Typing notes on the member’s account documenting the conversation.

· Creating and sending letters.

· Problem solving difficult members/accounts.

· Updating Accounts receivable list.

Applicants must:

· Have a pleasant and friendly demeanor on the phones.

· Be able to deal with difficult members.

· Exhibit speed and accuracy in typing.

· Possess strong problem-solving abilities.

· Possess customer service experience.

· Possess medical billing/collections experience, a plus but not required.

Job Type: Full-time

Pay: $19.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Experience:

• Medical collection: 1 year (Preferred)

Work Location: One location

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