Community Navigator

Full Time
Spartanburg, SC 29304
Posted
Job description

PURPOSE: Promote ReGenesis Health Care services to target populations within Union, Spartanburg, and Cherokee counties by providing presentations, marketing materials and referrals to local resources – primarily in Spartanburg

Duties and Responsibilities:

  • Coordinate and attend community events and design public education activities to raise awareness about ReGenesis Health Care and the services provided, as well as the full range of available health insurance coverage options.
  • Serve as liaison to public community organizations, nonprofits, public partners and stakeholders to further strengthen RHC’s outreach strategy.
  • Provide application and renewal assistance to social service programs, i.e. Medicaid, SNAP, ACA Marketplace and other health-related benefits, while maintaining knowledge and expertise on ongoing changes in eligibility, enrollment and program specifications to inform and assist RHC patient population.
  • Understand and maintain a professional relationship while also providing culturally competent customer service.
  • Collects statistical information from presentations and enrollments.
  • Provides weekly report regarding outreach and application assistance provided to the community and RHC patients to the Director of Outreach Development.
  • Demonstrate and maintain the standards and requirements of the Health Insurance Portability and Accountability Act (HIPAA); while insuring the protection and security of personal, confidential and identifiable information in a professional and responsible manner and carry out all measures to prevent from unauthorized disclosures.
  • Keep immediate supervisor informed of activities and project timelines, including areas of concern and challenges within areas of responsibility.
  • Other duties or assignments deemed appropriate by the immediate supervisor and/or the Director of Outreach Development that will promote and enhance patient services throughout ReGenesis Health Care service areas.

Job Type: Full-time

Pay: $17.00 - $30.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Work Location: One location

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