What Will Be Your Purpose

The Florida Blue Health Product Consultant will lead the development of conceptual designs to meet local market needs, including cost benefit analysis, marketing plans and testing / piloting, as appropriate, the concepts; manages the process from an idea through conceptual design. This position will collaborate with internal and external partners to develop and support the launch initiatives, including products, services and platforms, which will drive member enrollment / retention, member health, disrupt and transform the healthcare business, and generate profitable revenue. The position will develop insights into drivers consumer health oriented behaviors through data mining, statistical & financial analysis, trend recognition, predictive modeling, artificial intelligence and optimization and determine opportunities to meeting member and group needs with competitive, relevant and profitable products.

What Will You Be Doing

• The essential functions listed represent the major duties of this role, additional duties may be assigned.
• Responsible for leading the development of new conceptual designs to meet market and segment needs including cost benefit analysis, marketing plans and testing/piloting, as appropriate, the concepts. Manages the process from an idea through conceptual design.

Health Insurance Support

• Lead and provide expertise on complex, technical projects from concept through analysis and design Manage relationships and work successfully across technology and business stakeholders, including peer level through executive level.
• Rapidly learn current processes and constraints to develop vision and design of optimal business processes.
• Data-driven analysis and prioritization of complex tradeoffs
• Achieve radical, measurable performance improvements.
• Ability to understand client perspectives, as well as work effectively with client-facing organizations to drive to the solution / conceptual design that all can support
• Exceptionally strong analytic capabilities and the ability to use data to ‘hone in’ and determine the highest-value projects to pursue
• Expertise and comfort in document creation, and communication of required process changes
• Knowledge of different process design methodologies and their practical application.
  Develops / delivers conceptual design documentation

Cross Functional Coordination/Collaboration

• Develops in-depth knowledge and continuously refreshes awareness of health product segment designs, market needs and emerging trends.
• Supports the conceptual design of complex tools, systems, processes, programs, etc. that will directly impact business and product decisions and objectives.
• Lead or support major design initiatives targeting new products, network, care and payment models.
• Develop and maintain cross functional business partner relationships to support the development of successful / optimal conceptual designs

Product Knowledge Development

• Leads, supports or participates in the execution / change management of conceptual design communications for internal and external audiences.
• Identifies gaps and opportunities to leverage current Product Management knowledge to support increasing enterprise knowledge of the Product process to support compliance and customer loyalty.

What You Must Have

• 6+ years related work experience. Experience Details: Health insurance and/or health product development work
• Related Bachelor’s degree or additional related equivalent work experience
• Proven success in product ideation, design and development or related health insurance design work.
• Exceptional communication competencies, including executive influence and presentations skills Strong process/CI knowledge and experience
• Change leadership skills, including ability to influence constituency and collaboration cross functionally for effective business outcomes.
• Understanding of Health Care industry, including Federal & State laws related to health products

What We Prefer

• Flexibility to think strategically and tactically as well as work with ambiguity
• Demonstrated ability to think creatively.
• Demonstrated knowledge and application of Product Design, Development, and Management Processes and commercial State and Federal laws
• Excellent written and verbal communication skills and ability to influence others
• Strong analytical skills and strong attention to details
• Ability to deliver on initiatives from conception through completion on time, within budget, and on or beyond scope.
• Entrepreneurial mindset and a strong drive to learn and understand the market, the business, and innovative
• Experience within healthcare
• Understanding of customer loyalty and retention programs, and primary and secondary research processes
• Proven experience designing and implementing consumer rewards programs and platforms
• Life, Variable Annuity and Health Insurance License
• Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). Occasionally

General Physical Demands

• Exerting up to ten pounds of force occasionally to move objects.
• Jobs are sedentary if traversing activities are required only occasionally.

We are an Equal Opportunity/Protected Veteran/Disabled Employer committed to creating a diverse, inclusive and equitable culture for our employees and communities