Job description

We are hiring a Customer Service Representative to join our Customer Success Team on a full time basis. Do you enjoy helping others through strategic problem solving and providing excellent customer service? Join our team!

Daily Responsibilities:

• Respond to customer inquiries and requests in a timely fashion

• Document all customer requests, issues and resolutions

• Maintain a courteous and understanding manner with each customer

• Meet quantitative performance metrics

• Maintain a high net promoter score

• Speak with many customers daily basis

• Escalate inquiries as needed

• Collaborate with team members

• Provide thorough responses to questions

• Greet every customer in a friendly manner

Customer Service Representative I Qualifications:

• 1 year of customer support experience

• High school diploma or equivalent

• Great verbal communication skills

• Bilingual candidates are encouraged to apply!

• Computer proficiency

• Ability to manage time effectively

• Works well in a customer facing role interacting with many customers on a daily basis

• Reliable transportation to the Dallas area

Apply today!

Job Type: Full-time

Pay: $17.45 - $20.60 per hour

Benefits:

• Dental insurance
• Health insurance

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Dallas, TX 75205: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, arclintfl.com is the ideal place to find your next job.