Customer Care Representative (remote)
Job description
We are hiring for a Customer Care Advocates for our growing company! Great opportunity for growth! Tons of growth! This is fully remote!
- Handle incoming communication from patients, providers and insurance companies
- Provide troubleshooting and website support for account holders
- Assist in website navigation and log in support
- Provide patients with updates, connect them with proper, in-network providers
- Update account information with each interaction
- Comply with HIPPA and other legal regulations
- Contact healthcare care providers, insurance companies when needed.
- Various other customer service and administrative tasks as needed
Qualifications:
- Effective and professional communication abilities, strong customer service and organizational skills.
- Bachelors preferred
- Strong proficiency in Microsoft Office programs
Job Type: Full-time
Pay: $16.70 - $17.70 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: Remote
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