Job description

At Mac Capital Group, we are forever conscious of the comfort level of our employees as well as the customers we present to. As such, we take every precaution to provide a safe selling environment through training and on-going discussions as to how best to remain safe and risk free.

Looking to hire motivated and energetic Customer Service Representatives in our Dumbo, Brooklyn office!

As a Customer Service Rep, you are offered the tools to build rapport with the customers that we provide for you, through our extensive lead generation. Our Reps are motivated by challenge and not afraid of client’s objections. They use compassion and persuasion skills to qualify prospects, show the prospect programs/quotes that are the best for their business’ financial needs. They provide outstanding service and demonstrate the value in a business partnership with our organization. Their goal is to convert prospects, develop long term, loyal relationships, building client base and generating revenue!

Summary of Responsibilities

• Close sales leads from customers who have inquired about business loans.
• Ability to develop a strong rapport with the customer and drive the appropriate conversions.
• Ability to quickly identify customer needs and make appropriate decisions.
• Demonstrate a high level of professionalism, even under stressful situations.
• Multi-tasking between speaking and data capture.
• Ability to learn product suite quickly.

Required Experience:

• Strong interpersonal communication skills and ability to interact with internal & external clients.
• Ability to work independently while continuing to focus on goals and meeting deadlines.
• Strong phone presence.

Job Type: Full-time

Pay: $2,500.00 - $6,961.86 per month

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Brooklyn, NY 11201: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: In person

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