Customer Service Representative
Job description
If you like variety, then this is the job for you! Frontier is in search of a full-time customer service representative to work at our terminal location in Memphis, TN. Hours worked are 8AM to 4:30PM Monday through Friday. Pay is up to $19 per hour based on experience.
Ideal candidate will be customer service driven, detail oriented, able to adjust priorities as needed, and a positive, high energy team player.
The Customer Service Representative (CSR) is responsible for coordination of all activities necessary to provide sales, service and support to our customers.
Job Duties:
- Process customer orders/changes
- Work closely with A/R to resolve disputed credit items
- Invoice previous day’s work orders
- Prepare any and all paperwork for Terminals
- Prepare and mail any invoices to be sent to customers
- Misc. tasks as provided by the Customer Service Manager
Job Qualifications:
- Strong communication skills (both written and verbal)
- Proficient computer and phone skills
- Ability to excel in a team environment
- Ability to multi-task
- Skilled with Microsoft Office (Excel, Outlook, Word, etc.)
Several great reasons to join our team:
- Bi-weekly Direct Deposit
- 13 Paid Days Off (PTO) per Year
- 401K Investment & Retirement Plan plus Company Match of up to 5%
- $25,000 Basic Life and AD&D Insurance Provided at No Cost
- UnitedHealthcare Benefits Package (employee, employee and children, employee and spouse, or family coverage)
You MUST apply online at https://intelliapp.driverapponline.com/c/frontierlogistical
and choose Customer Service for the position. You must complete the ENTIRE online application to be considered.
About Us:
Frontier Logistical Services/Cone Solvents is a chemical distribution company with operations in multiple states. We sell industrial chemicals and solvents, offer bulk storage, and perform custom blending to satisfy the needs of our customers. We are a member of the National Association of Chemical Distributors (NACD).
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- How long have you worked in the Transportation/Trucking Industry in a related role?
Experience:
- Customer Service: 1 year (Required)
- Microsoft Office: 1 year (Required)
Work Location: One location
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