Mcloughlin Plumbing, Heating & Cooling is calling all customer service professionals who are interested in a full-time Customer Service Representative (CSR) job in the Springfield, PA area to apply to join our amazing office team!

WHY YOU SHOULD

We are an established company in an essential industry that invests in our team and offers real opportunities for career growth. Working 9-5 hours, 40 hours a week, this Customer Service Representative (CSR) position earns top starting pay of $21.00-$23.00 an hour. Our team also enjoys great benefits, including company-paid health insurance, dental, vision, a 401(k) plan with generous company match, vacation pay, paid holidays, and opportunities for advancement. We also make it easy to apply with our initial quick and easy mobile-optimized application. If we have your attention, please continue reading!

ABOUT MCLOUGHLIN PLUMBING, HEATING & COOLING

For almost 55 years, we have been providing superior plumbing, heating, and air conditioning services to the residents of Delaware County, Montgomery County, the Main Line, Chester County, and Philadelphia. As a family-owned business, we pride ourselves on exceptional customer service. Ninety percent of our business is repeat business! We develop relationships built on trust with our clients. We care about our customers, neighbors, and employees!

We believe that each and every employee and position is important to the overall success of our company. We all work together as a team. We truly care for the well-being of our employees. We offer highly competitive salaries, great benefits, opportunities for advancement, and a fun and rewarding work environment.

ARE YOU A GOOD FIT?

We are looking for someone who has excellent communication and interpersonal skills and can solve issues for all kinds of clients with professionalism and patience. Ask yourself: Do you enjoy interacting with people on the phone and understand good phone etiquette? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? If so, please consider applying for this Customer Service Representative (CSR) position today!

WHAT WE NEED FROM YOU

As a Customer Service Representative (CSR) for us, you will be the voice of our company! You get to provide superb service to our clients and help keep our office running smoothly. You must have a positive, friendly disposition that comes through in all your interactions by phone and in person. Your primary responsibilities will be to answer phones, schedule and confirm appointments, enter purchase orders, process invoices, and dispatch technicians. There will always be a variety of office tasks that you can help with, including keeping the office clean and organized. If you can do those things and meet the following requirements, we would be happy to have you as part of our team!

• Basic computer skills
• Phone skills
• Client service skills
• Experience with Quickbooks a plus!

Location: 19082