Customer Service Representative

Full Time
Kalamazoo, MI 49008
From $12 an hour
Posted
Job description

**Availability MUST be Monday - Friday between 2:00pm - 8pm and some weekend shifts 10:00am - 4:00pm**

**Preferably have interest in Health and Fitness**

The Customer Services Representative delivers the highest quality customer service by listening and responding to all members. The position assists members with account maintenance and articulates an extensive knowledge of our products and services. The position holder must anticipate member needs and interests and recommends programs, products and services appropriately.

Job Duties and Responsibilities

+ Greets and services members at the Center in a friendly and professional manner while developing positive relationships, responding to member needs, and products and services appropriately.

+ Processes member paperwork, enters sales transactions at POS, including program, service and product payments and monthly dues. Contacts members via phone, email and in-club conversations, building relationships and engaging members within their areas of interest

+ Assist in daily cleaning duties to maintain a safe, and healthy facility for all

Job Type: Part-time

Pay: From $12.00 per hour

Benefits:

  • Employee discount

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Night shift
  • Weekend availability

Experience:

  • Customer service: 1 year (Preferred)

Work Location: In person

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