Job description
Come Grow With Us!
Renaissance Benefits has grown 200% in the last 6 years and we’re growing again! We are seeking experienced customer service professionals to help make insurance easy and accessible for our customers!
What sets us apart?
- No Weekends
- 12 paid holidays
- Start earning PTO on day 1 with up to 15 days in the first year
- Smaller team sizes so you won’t feel like a cog in a wheel
- Competitive Pay
- Exceptional benefits with employer paid premiums for dental, vision, basic life & disability
- 401(k) with a 1:1 employer match up to 5%
What do our CSRs do?
- Handle inbound and outbound interactions
- Manage a high volume of calls, while you take our time with every customer, as needed
- Help guide our customers through enrolling in benefits
- Assist with payment questions
- Have a hunger to research and help resolve any claim questions for our customers
What do we require?
- High school diploma or equivalent
- At least one year in a customer service role – preferably call center
- Must have a high level of integrity, dependability, and customer focus
- Be coachable, teachable, and flexible
- Interest in providing upsell opportunities without the pressure of meeting quotas
- Ability to take phone calls as well as utilize e-mail, web-chat, voicemail, faxes, and other professional written inquiry functions
- Must be proficient in all Windows based software applications such as Word, Excel, and Outlook
Job Type: Full-time
Pay: $15.00 - $22.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: Remote
arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, arclintfl.com is the ideal place to find your next job.