Job description
Customer Service Representatives will be preferred for this position via Robert Half if they love building solid customer relationships. Articulate and highly-skilled Customer Service Representative candidates could find an excellent career opportunity in this position. This Ronkonkoma, New York Customer Service Representative position could be for you, if you're available for a short-term contract / temporary opportunity. If you're at your best when working in a dynamic, rapidly-changing call center, this could be the position for you.What you get to do every day
- Field and send written business correspondence
- Manage and place incoming telephone calls
- By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
- Contribute accurate, friendly customer service in a timely fashion
- Excellent oral and written communications skills
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
- Strong customer service and office administrative skills
- 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
- Ability to navigate multiple computer systems and applications
- Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
- Excellent problem solving skills in Microsoft Office applications
- Experience with customer invoices
- Demonstrated knowledge of customer service
- Proficiency in Assist Customers
- Customer information files experience preferred
- Adeptness in Customer Satisfaction
- Consumer collections experience
- Collection Processes experience desired
- Supportive, positive attitude with a professional demeanour applied to all tasks
- Ability to interact effectively with internal and external partners and clients/customers
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use .
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