Job description

ValueBank Texas is looking for the newest member of our amazing customer service support staff to assist us in providing incomparable support and assistance to our customers. Hours range between 7am to 7pm

SPECIFIC RESPONSIBILITIES

• Answer telephone inquiries and accurately assist customers with their accounts, while maintaining a positive and friendly attitude.
• Enroll and handle customer issues with Internet Banking
• Prepare account statements for mailing and delivery via e-mail
• Review and contact customers regarding possible fraud on debit cards
• Review Large Items daily
• Review New Accounts and Closed Accounts to ensure all coding completed
• Review and file daily reconcilements
• Other duties as assigned.

JOB SPECIFICATIONS

EDUCATION: High School Graduate or Equivalent.

EXPERIENCE: One-year experience in bookkeeping environment and customer service skills.

SKILL: 10-key by touch, Word and Excel Spreadsheets.

WORKING CONDITIONS

Office environment, high exposure to computer usage, occasional lifting of boxes up to 25 pounds. Ability to multi-task and handle frequent interruptions from current tasks.

EOE/Minorities/Females/Disability/Vet/Drug-Free Workplace

Job Type: Full-time

Pay: $7.25 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Corpus Christi, TX 78413: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Required)

Work Location: One location

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