Job description

FBCS is growing and looking for non-experienced and experienced collectors to join our team. If you’re a money-motivated professional looking to unleash your potential in the industry - apply today and learn more about our competitive pay and commission structure with no limits.

We offer $15 to $20 an hour starting pay with the opportunity to make a $25 base pay plus commission. Weekly pay and bonuses.

DEBT RECOVERY SPECIALIST RESPONSIBILITIES:

Contact consumers by phone on delinquent accounts to secure payment by performing the following duties:

• Negotiate repayment plans on outstanding debt from customers for national financial institutions.
• Establish best possible payment arrangement based on consumer's financial capacity.
• Meet key performance indicators as outlined by management.
• Comply with all State and Federal collection laws
• Ability to communicate and negotiate with a variety of customers in various financial situations
• Maintaining the high standards of professionalism and customer service expected by our clients.

To be successful in this role, Team Members need to be:

• Self-driven, motivated to help, and able to perform in a team environment
• Receptive to ongoing feedback aimed at improving the performance of you and your team
• Personable and persuasive with our consumers
• Strong work ethics and accountability.

Tentative start date would be January 9th, 2023

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Physical setting:

• Call center

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Application Question(s):

• Are you able to work 10 AM to 7 PM Monday through Friday?

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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