Job description

Entry Level Position!

No experience is needed - paid training at the entry level position. People skills are a must.

Peak Prism Inc. is looking for outgoing individuals with great communication skills to join our team as Customer Service Representatives! Position duties are primarily composed of sales, marketing, dealing with customers, orders, account questions and renewing contracts.

Primary responsibilities for the Customer Service Representative role include:

• Customer Service Representatives will help to upgrade accounts.
• Customer Service Representatives assist with placing customer orders, or renewing their contracts.
• Customer Service Representatives answer customer questions about promotions or terms of sale.
• Customer Service Representatives suggest solutions about what products meet the needs of the client.
• Customer Service Representatives utilize computer technology to handle high sales volumes and place orders.
• Customer Service Representatives work with customer service manager to ensure proper customer service is being delivered.
• Customer Service Representatives report to management on overall daily numbers .

Required Skills:

• Excellent communication, customer service and interpersonal skills
• Ability to work efficiently and effectively in a multi-task customer service environment
• Strong decision making ability
• Problem solving skills
• Excellent organization skills
• Effective and accurate decision making skills.
• 18 years of age or older
• High school Diploma or higher

About Peak Prism: Based in Colorado Springs, Colorado, Peak Prism is a dynamic consulting firm focused on customer acquisition and satisfaction. Representing a multi-billion dollar industry, we promote our clients’ brands with the utmost integrity, excellence, and professionalism. Our marketing and sales consultations are always delivered in-person to guarantee a personalized customer service experience!

Job Type: Full-time

Pay: $15.00 - $30.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 10 hour shift
• 8 hour shift

Supplemental pay types:

• Bonus pay

Pay may depend on skills and/or qualifications

Work Location: Multiple Locations

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