Customer Service Representative (Remote Opportunities)
Full Time
North Mankato, MN
Posted
Job description
Come Work with Us!
Taylor is proud to now offer Daily Pay. With Daily Pay, you can get paid on your very first day. No more waiting for direct deposit or a paper check!
Taylor Corporation is a growing, dynamic company with big plans for the future ― and our people. Family owned and proud of it, we power our employees’ potential and strive to create opportunity and security for every member of the team. We’re passionate about our work, we believe there is always a better way, and we’re in this for the long haul.
Ready to build a career? It’s time to look at Taylor.
Your Opportunity: Navitor Specialty Products, a branch of Taylor Corporation, is looking for a new Customer Service Representative to join the team! In this position, you will be responsible for working with customers and sales representatives by taking incoming emails/calls, making outbound calls, and providing consultative support by cross-selling our products and working with customer websites!
Your Responsibilities:
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First point of contact to resolve high-profile customer issues.
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Monitor high priority customer orders.
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Support & consult with the customer to provide recommendations and solutions.
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Provide customer assistance primarily via email and some phone calls.
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Assist customers with their orders to include pricing and order status.
Your Wage:
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Wage starts at $16 and is based on experience.
Your Shift:
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Monday to Friday 8:00 AM to 4:30 PM Central Time.
You Must Have:
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1+ experience in a Customer Service related field.
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Strong written and verbal communication skills.
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Professional phone and email etiquette.
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Strong multi-tasking, attention to detail and analytic problem-solving skills.
We Would Also Prefer:
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High school education or equivalent.
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Strong knowledge of printing process and pricing.
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Strong computer experience with a preference in Microsoft Office.
Watch our video to learn more!
https://www.youtube.com/watch?v=pdXOC8HM-NM
About Taylor Corporation
One of the top five graphics communications companies in North America, Taylor’s family of companies provide a diverse set of products, services, and technologies addressing the toughest communication challenges. For 45 years, Taylor has been a premier provider of powerful and innovative products, services, and expertise for individuals, businesses, and distributors large and small. Our 10,000+ employees spanning more than 25 states and nine countries work diligently to create the interactive, printing, and marketing solutions that have helped build some of the world’s more recognizable brands. Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions. We offer a full range of benefits to power our employees’ potential including health, dental, vision, and life insurance; a 401(k) plan; paid time off (PTO) and holiday pay, and more.
T
aylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.
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