• Possess skill in using good judgment, discretion and confidentiality.
• Ability to deal with people in a variety of changing and complex situations; ability to deal tactfully and cordially with a variety of people from different cultural backgrounds.
• Strong skills in multi-tasking and ability to transition between different types of transactions.
• Working knowledge of computers and electronic data processing, including ability to access, operate and maintain various software applications.
• Working knowledge of modern office practices and procedures; ability to operate basic office equipment.
• Ability to learn a wide variety of regulations, policies and procedures.
• Ability to understand and follow written and verbal instructions.
• Ability to communicate effectively verbally and in writing.
• Ability to perform routine mathematical computations and tabulations accurately and efficiently.
• Ability to work under pressure and/or with frequent interruptions.
• Skill in establishing and maintaining effective working relationships with all levels of management, employees, other departments, officials, and the general public.
• Knowledge of the principles and techniques of providing excellent customer service.
• Ability to read, update and maintain various records and files.

Osceola is a dynamic county that offers an exciting, stable career with incredible employee benefits such as 11 annual holidays, accrued annual/vacation and sick leave, FRS retirement, training and development, and participation eligibility in a deferred compensation (457) plan. In addition, Osceola County offers Medical/Health insurance, Pharmacy coverage, Dental insurance, Vision insurance and a state of the art Employee Health and Wellness Center.